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Customer Service Manager

Location:
Dubai, United Arab Emirates
Posted:
January 10, 2021

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Resume:

MERELLE DAWN B. GIDAYA

Le Meridien Staff Complex P.O box 10001

Mobile No.: +971-*********

Email Address: adjbge@r.postjobfree.com

PERSONAL SUMMARY

Proven ability to manage cash register and related accounting procedures. Exceptional time management and multitasking skills focused on providing customers with excellent check out service experience in a retail environment. Currently I am looking for a suitable position in a company that has the willingness to recruit talented people who have a track record of achievements in the retail industry and information technology.

SKILL HIGHLIGHTS

Microsoft, Excel

Handling Cash

Phone Etiquette

Customer Service

Customer Relations Management

Strong work ethics and a positive attitude at any given situation

Problem solving and listening skill with clear and effective communication to customers

Personal

Fast learner and able to work with minimal supervision

Excellent verbal and written communication in English

Team player and can work proactively with others.

CAREER HISTORY

Front office Supervisor

June 2019 – Present

Le Meridien Dubai Hotel and Conference Center

Dubai, UAE

Guest Relation Officer

March 2017- June 2019

Le Meridien Dubai Hotel and Conference Center

Dubai, UAE

Branch Cashier / Sales Associate

March 2015 – March 2017

Brands for Less LLC

Dubai, UAE

Office Assistant

Nov 2013- March 2014

Central Negros Electric Cooperative (CENECO)

Philippines

Office Clerk

June 2014 – December 2014

Local Government Unit, La Carlota City (Sanguniang Panglunsod)

Philippines

ACADEMIC QUALIFICATION

Bachelor of Science in Information Technology

University of St. La Salle, Bacolod City

Philippines

2010 – 2014

CHARACTER REFERENCES

Anthony Mahaga

Customer Service Manager (CSM)

Le Meriedien Hotel and Conference Centre

Contact No.: +971-**-***-**-**

Lorelaine Manuel

Assistant Customer Service Manager (ACSM)

Le Meriedien Hotel and Conference Centre

Contact No.: +971-**-*******

Maria Edna Lobo

Customer Service Manager (CSM)

Le Meriedien Hotel and Conference Centre

Contact No.: +971-**-*******



Contact this candidate