FRED MARSHALL LINKEDIN.COM/IN/FRED-MARSHALL-******200

***** ******* ****** ***** **********, VA 23110 adjbfh@r.postjobfree.com 540-***-**** REGIONAL DIRECTOR OF OPERATIONS (RDO)

Strategically & Proactively Plans, Problem Solves, Budgets, Hires the Best/Develops Top Talent District Managers & Executes with Results.

BODDIE NOELL ENTERPRISES – 2016 – Present

Regional Director of Operations (RDO), $44.4M Annual Sales Volume Reports to Senior Vice President of Operations. Manages 5 District Managers, a total of 34 restaurant units in Central VA & surrounding areas, including Richmond, Petersburg, Hampton Roads, Fredericksburg, & Charlottesville Virginia markets. Directs and coordinates all activities of a designated area of operating restaurant units, to include profitability, sales growth, QSC, customer satisfaction, facility maintenance, and security.

Annual Sales Volume: $1.25M per unit

Oversee 34 locations - Improved Store Contribution from 14.5% to 18%.

Developed 6 District Managers for the company.

3 of 6 District Managers were promoted outside of the region.

Developed Regional Training Manager.

● Manage 5 District Managers who supervise 6-7 restaurants each in the region. Responsible for overall direction, coordination, and evaluation of these units,

● Ensures store budgets and other prescribed metrics are met and takes action to remedy unfavorable events and trends as they occur.

● Follows up on marketing programs and local marketing initiatives to ensure proper execution and achievement of sales goals.

● Responsible for ensuring all restaurants are exceeding company standards on customer service, food quality and overall operations.

● Meets regularly with district managers to review performance, share best practices and disseminate information.

● Works with the senior management team to identify and implement process improvements.

● Ensure the company is in compliance with all federal, state, and local laws and corporate requirements (i.e. health codes, Serve Safe and employment law).

● Responsible for monitoring management performance, conducting periodic performance reviews, discipline and terminations.

Fred Marshall Resume page 2

● Provides interview and staffing support to field operations.

● Interview, hire, appraise performance, rewards and discipline employees.

● Reviews operational records and reports of district managers and restaurant managers to analyze sales and profitability for the region. Identifies potential problem areas and works through district managers to implement action plans for

● Delivers formal presentations to represent the performance of the region. Senior District Manager- BNE, Hardee’s (Fredericksburg, VA Market) 2005-2016 Oversaw & directed daily restaurant operations for 7 restaurants. Maintained required management staffing levels for restaurants; proactively worked with Recruiting Manager to balance internal/external staffing needs. Executed strategies for increasing sales and profits through financial management and leadership practice.

● Provided direction, support and ongoing development to the Restaurant General Managers with the overall goal of ensuring the effective operation and success of restaurants that share the BODDIE NOELL ENTERPRISES values and culture.

● Maximized sales and profits.

● Ensured all systems are being implemented to build the top line and control expenses.

● Maintained all restaurant equipment, job aids, and audit readiness for Ecosure & Human Resources department.

● Facilitated District Manager & General Manager meetings in the field – COACHING REGION ON STRATEGIES TO IMPROVE FOOD COST, P&Ls, CONTRIBUTION, RETENTION, SALES, AND etc.

CORNER BAR & GRILL – 2004 – 2010

OWNER/OPERATOR

Responsible for overseeing all aspects of the operation, such as sales, inventory, payroll and human resources. Designed and implemented systems, procedures, and policies.

● Built sales & customer base by delivering quality products and excellent customer service.

● Restaurant received 4-star in a review by the Richmond Times Dispatch.

● Restaurant selected as one of Richmond’s top 50 eating locations, In Style Magazine.

UNO’S CHICAGO GRILL 2004 - 2005

GENERAL MANAGER

Lead by example, managed & Motivated staff to excel and perform at their highest level.

● Hired on as a General Manager.

● Grew Sales 15% during my 1 year tenure -only store to show a sales increase in Northern VA.

● Improved profits by 7%.

Fred Marshall Resume page 3

FRIENDLY’S RESTAURANT – 1996 – 2004

DISTRICT MANAGER

Oversaw and manage districts, including 7 restaurants. Motivated management team to meet and exceed financial and HR targets. Designed and implemented systems, procedures, and policies. (Reason Left: Friendly’s Downsized/Sold units)

● Division cash flow percentage leader over budget in 1997.

● Most improved district within the company, 1997

● Promoted to Sr. District Manager, 2000.

EDUCATION

Bachelor of Science, Human Nutrition & Food Service - Virginia Tech

(Emphasis on Hotel & Restaurant Management)

Sits on Board of Directors, Special Olympics of Virginia Former Member of Boys & Girls Club

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