Stand No ***
Swavelduik Street
Hazeyview, Mpumalanga
1242
Cell No: 065-***-****
******************@*****.***
KHETHIWE GRACIOUS KHANYILE
OBJECTIVE Well presented with exceptional customer skills and able to provide effective reception and switchboard service. Great experience in working under pressure, ability to receive guests on arrival in a professional friendly, helpful and approachable manner.
SKILLS & ABILITIES •Excellent telephone manner. •Can offer a warm and friendly greeting to visitors. •Smart, presentable appearance. •Ensuring an efficient running and operation of the Reception Desk. •Good organizing and prioritizing skills. •Self-motivated, proactive and hardworking.
•Ability to listen and anticipate. •Good IT skills Word, Excel, Email and Internet. •Accept to adhere to the need for strict confidentiality.
EXPERIENCE STANDBY FLEET SUPPLIES
22/02/2017 – 14/06/2019
Worked as a Receptionist answering calls, doing admin work and organizing files. Welcoming customers and providing hospitality towards guests and clients. Duties: •Answering all incoming calls / emails and re-routing them to the relevant parties
•Meeting and greeting visitors ensuring they are signed in and inducted. •General administration duties, photocopying, filing etc. •Dealing with any enquiries at the reception.
•Data entry onto internal systems
•Reporting any problems to the office manager. •Dealing with car park requests and hospitality requirements •Ensuring that the reception area is tidy and clutter free.
•Monitoring stationary stock and reordering when required. •Operating a computer system and switchboard.
EDUCATION HOLY FAMILY SECONDARY SCHOOL
Grade 12 – Bachelor’s Degree
Subjects:
Accounting
Mathematical Literacy
Business Studies
Life Sciences
English Home Language
Life Orientation
IsiZulu First Additional Language
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COMMUNICATION I have good communication skills, I interact very well with customers. I am also capable of talking fluently with customers over the phone, I am also good at problem solving.
REFERENCES MR MICHEAL MAIZA
CEO at Standby Fleet Supplies