S A N E L E N D L O V U

O B J E C T I V E

Dedicated and hardworking individual who has

always given of her best in any tasks given.

Possesses excellent interpersonal, communication

and reporting skills, with the ability to thrive in highly pressurized and challenging working environments.

Methodical and focused approach to work with a

strong drive to see all tasks through to completion. W O R K E X P E R I E N C E

CONTACT CENTRE AGENT

Jun 2010 - Jul 2012

Eskom / Westville

1. Receiving inbound calls

2. Assessing claim documents

3. Logging of faults

4. Capturing of new supply applications

5. Attending to multimedia channels (sms, fax and

emails)

6. Assessing of account queries

7. Assisting with updating customer details on national database.

INBOUND CONTACT CENTRE AGENT

Oct 2013 - Nov 2014

Telesure / Umhlanga Rocks

1. Receiving inbound calls regarding insurance enquiries 2. Updating new customer information

3. Sharing information with new and potential clients PUBLIC RELATIONS IN-SERVICE TRAINEE

Feb 2018 - Oct 2018

Pietermaritzburg Children Home / Pietermaritzburg

1. Development of brand marketing and awareness

2. Assisted with external party communication serving as institution's liason

E D U C A T I O N

C O N T A C T

D E T A I L S

078*******

adjbbt@r.postjobfree.com

27 Pastoll Road,

Sarnia, Pinetown,

3610

S K I L LS

Verbal and written

communication –

Intermediate

Presentation skills

- Intermediate

Time

Management -

Advanced level

Interpersonal

Skills - Advanced

level

L A N G U A G E S

isiZulu - Fluent

English – Fluent

DIPLOMA IN MANAGEMENT SCIENCES

2018

Durban University of Technology - Pietermaritzburg Majoring in Public Relations and Communications

Management

B-TECH IN PUBLIC RELATIONS MANAGEMENT

2019

Durban University of Technology – Pietermaritzburg REFERENCES

1. THEMBEKA DEYI

SISTER IN CHARGE – PIETERMARITZBURG CHILDRENS HOME 079-***-****

2. LULU DLAMINI

HUMAN RESOURCE MANAGER – AFRI PIPING SYSTEMS

079-***-****

3. MS T. MJWACU

LECTURER – DURBAN UNIVERSITY OF TECHNOLOGY

033-***-****

Contact this candidate