Customer Service Support

Christina M. Richardson

**** ********* ****** ************, ** 32205

904-***-**** *********@*****.***

Seeking a position that will allow me to maximize my customer service skills and learn hands-on, real-life experiences.

Qualifications

Customer Service Specialist (25 years)

Driven

Flexible

Willingness to Learn

Work Experience

The Puppy Palace – Jacksonville, FL

Customer Support Specialist Bather/Groomer, 3/18 - Present

• Customer support when needed on dog grooming maintenance

• Support on payments from clients

• Appointment scheduling

• Opening\Closing business

Auto Glass Now – Jacksonville, FL

Office Manager, 06/19 – 10/19

• Customer Support for clients when needed

• Accountable for nightly deposit

• Payment authorization for customer claims and out of pocket expenses

• Appointment scheduling for window replacements on and offsite

Baptist Medical Center – Jacksonville, FL

Senior Phlebotomist – 12/11 – 11/18

• Patients Relations

• Insurance verifications with insurance companies for patients

• Patient Wellness Checks

• Scheduling of appointments with patients

• Client Support including billing and medical concerns

Key Auto Company – Jacksonville, FL

Client Billing Support Clerk – 8/98 – 10/11

• Billing support for clients and customers

• Administrative support when needed regarding client and customers

• Service Cashier – Checking out customers for services and purchases related to car repair or car purchasing

Education

Quality Lab Services – Jacksonville, FL

Edward H. White – Jacksonville, FL – General Diploma

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