G U R I N D E R J E E T S I N G **** south park street, Halifax, NS, B3j2k9
2J8 (CA)
adjb6m@r.postjobfree.com 226-***-****
PROFESSIONAL SUMMARY
Focused on improving call timing and quality of service within the criteria of full customer satisfaction.Attention to customer behaviors and preferences and knowledgeable to maintain good customer relationships. Call center agent, Concentrix
Handle all rogers customer queries related to their cell phone plans and provide solution on the call.
Help customer about billing and placing orders.
Transfer customer with other departments as well in connection to their other services with company as well.
Communicate with customer effectively and satisfy the customer suitable answers with courtesy.w
Work in different departments such as consumer care,business care and in msd as well Sales representative, Knewsales
Deal with Walmart mastercard and helping customers to sign up. Educate customer about all mastercard realted inquiries. Work at Costco whole sale to sign up for primus home internet and home phone services. Always achieve the sales target on regular basis with customer satisfaction. EMPLOYMENT HISTORY
Oct. 2019 – Oct. 2020
London, Ontario
Sep. 2018 – May. 2019
London, Ontario
High School Diploma: Health Systems management
Fanshawe college - London, Ontario
High School Diploma: Software testing
Fanshawe college - London, Ontario
Bachelor of Science: Computer's
Punjab University - Ludhiana, Punjab
EDUCATION
Sep. 2019
Sep. 2018
Apr. 2015
Management proficiency
Computer skills
Language proficiency
Customer service
SKILLS
Expert
Expert
Expert
Expert