Manager Customer
Resume:
Resume
Name : NAIK ABHISHEK ASHOKKUMAR
Address : **, ******* **** ***.
B/H VRINDAVAN SOC.
JAMALPORE.
NAVSARI.
Date of Birth : 11 Oct 1985
Email ID : ************@*****.***
Mobile no. : 820*******
HIGHLIGHTS OF QUALIFICATIONS
Is able to speak English, Hindi, Gujarati,Marathi languages fluently Excellent skills in communication and presentation Strong analytical and problem-solving skills
Learn quickly and interpret information accurately Capable of effectively communicating at various levels with individuals and groups Enthusiastic, resourceful and enjoys challenges.
EDUCATION
Qualification University/Board Year Percentage
S.S.C GSHSEB 2000 65.43%
H.S.C(science) GSHSEB 2003 42%
Diploma Auto Mobile
Engg.
B.E. AUTOMOBILE
MAHARASHTRA
STATE BOARD OF
TECHNICAL
EDUCATION
NORTH
MAHARASTRA
UNIVERSITY.
2006
2012
60%
65%
also knowledge in M.S.Office,internet,AutoCad.
WORK EXPERIENCE:-
1.Organization: HDFC ERGO GIC LTD.
Job title : ASSISTANT CLAIM MANAGER (In house surveyor) city : Navsari
Joining :4-JULY-2019 to 16/09/2020
2.Organization: ICICI LOMBARD GIC LTD.
Job title : customer service manager(In house surveyor) city : Navsari
Joining :9-jan-2013 to 03-july-2019
3. Organization: Mahindra first choice ltd.
Job title : - Body shop supervisor
City : - Vapi
Joining : - From April 2012 to Dec 2012
Training : - 1 Step (Hyderabad)
Result (92%)
Job details : -1. Handling a customer.
2. Opening a job order in company’s software
3. Dealing with the insurance surveyor for accidental vehicle. 4. Handling the manpower.
5. Manage the vehicle repairing work by the denter & painter. 6. To manage the vehicle spares parts from the store. 7. Explain the work of vehicle to the customer.
8. Final inspection of vehicle.
9. Reporting to business manager.
4. Organization :- Navjivan Cars Pvt. Ltd. (Hyundai) Job Title : - Accident floor in charge
City : - Navsari
Joining : - From January 2010 to April 2012.
Training : - 1 Basic (Ahmadabad)
2 Step 1(Ahmadabad)
Job details : - 1. Handling a customer.
2. Dealing with the insurance surveyor for accidental vehicle. 3. Handling the manpower.
4. Manage the vehicle repairing work by the denter & painter. 5. To manage the vehicle spares parts from the store. 6. Explain the work of vehicle to the customer.
7. Final inspection of vehicle.
8. Reporting to body shop manager
5. Organization : - Bharatam Automobiles (TATA)
Job Title : - Service Advisor
City : - Surat
Month and Year : - From July 2008 to may 2009
Training : - STEP 1(Mumbai)
Job details :- 1. Handling a customer.
2. Opening a job order in company’s software.
3. Handling the manpower.
4. Manage the vehicle repairing work by the mechanic. 5. Final inspection of vehicle.
6. Explain the work of vehicle to the customer.
7. Delivery of the vehicle.
6. Organization : - Dhruv Motors (Maruti)
Job Title : - Service Advisor/ Floor In charge
City : - Surat / Navsari
Month and Year : - From June 2006to august 2007
Job details :- 1. Handling a customer.
2. Opening a job order in company’s software.
3. Handling the manpower.
4. Manage the vehicle repairing work by the mechanic. 5. Final inspection of vehicle.
6. Explain the work of vehicle to the customer.
7. Delivary of the vehicle.
CAREER OBJECTIVE:
Wish to enhance the value to the success of organization by applying experience, knowledge and personal strengths; simultaneously wish to expand my horizons on being part of a premium organization.
YOUR’S FAITHFULLY
NAIK ABHISHEK ASHOKKUMAR
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