LOUISA C. GONZAGA

B** L** Durian street Palmera hills 6 Taytay Rizal

093******** adjaz8@r.postjobfree.com

About Me

NaEonality : Filipino

Sex : Female

Birthdate : August 11, 1990

Age : 30

Status : Single

Summary

• bringing enthusiasm, dedicaEon and an excepEonal work ethic. Trained to customer service. High energy and outgoing with a dedicaEon to posiEve guest relaEons.

• With high volume sales and customer service background.

• Can communicate well using English language.

Highlights

• Works well under pressure

• ExcepEonal interpersonal skills

• Upbeat, friendly and posiEve

• Highly responsible and reliable

• Can work with minimal supervision

Experience

ACTIVITIES ASSISTANT / HOSTESS June 2019 - January 2020 FRED. OLSEN CRUISE LINES

CRUISE DIRECTOR ADMINISTRATOR July 2017- May 2019 FRED. OLSEN CRUISE LINES

BAR WAITRESS January 2014-May 2017 FRED. OLSEN CRUISE LINES DATA ANALYST March 2014 - December 2014 NAR POWER STOREKEEPER March 2013- March 2014 AGM RETAIL AND MERCHANDISE CALL CENTER AGENT January 2013 - March 2013 SKY-COM PHILIPPINES ROOM ATTENDANT March 2012 - September 2012 CENTURY PARK HOTEL MANILA

EducaCon

Far Eastern University 2009-2011 BSHRM

St. Paul University Quezon City 2007 – 2009 BSHRM AnEpolo Lady of Lourdes School 2003- 2007 Secondary AnEpolo Lady of Lourdes School 1996 – 2003 Primary SEMINARS AND TRAININGS ATTENDED

TESDA F&B AND BARTENDING TRANING 2012

SOLAS/BT 2013

SHIP SECURITY AND AWARENESS TRAINING 2013

SAFETY FAMILIARIZATION 2015

MANUAL HANDLING COURSE 2016

CROWD MANAGEMENT 2016

MARLINS ENLISH TEST FOR CRUISE SHIP STAFF 2013 (SCORED 90%) EMPLOYEE OF THE MONTH (AUGUST 2017) AS CRUISE DIRECTOR ADMINISTRATOR I HEREBY CERTIFY THAT THE ABOVE INFORMATION IS TRUE AND CORRECT TO THE BEST OF MY KNOWLEDGE.

LOUISA CATAPANG GONZAGA

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