Michael P. Hess, RPh.
Florissant, Missouri 63031
314-***-**** (Cell)
********@*****.***
OBJECTIVE
Pharmacist, with excellent customer service, communication, problem solving & managerial skills, with experience in Long term care & Retail Management, is seeking a Pharmacy position.
PROFESSIONAL EXPERIENCE
Retail Pharmacist
Metro RPH 12/16 to present
Sam’s Club, Pharmacy Manager: 10/04 to 6/09
Shop & Save Pharmacy, Pharmacy Manager 8/02 to 10/04
Drug Emporium, Chief Pharmacist 3/93 to 7/96
Responsible for reviewing and filling prescriptions to ensure accuracy
Give Immunizations
Consistently grew store rankings and prescription volume in multiple settings
Won national & regional awards as Community Pharmacist of the Year
Brought on new revenue streams (Nursing Homes & Job Corps account)
Counsel Patients on proper medications usage.
Responsible for increasing profit and decreasing loss
Scheduled for up to 17 area pharmacies
Trained new Pharmacists
Interim District Manager
Nursing Home / Consultant Pharmacist
Premier Rx 9/12 to 11/16
United Scripts 6/09 to 2/12
Home Pharmacy, Division of Omnicare 10/96 to 7/02
In-House Pharmacy Director/Pharmacist in charge / Initial investor in Premier Rx.
Responsible for LTC pharmacy set up and start-up.
Prepare I.V. solutions and monitor therapy for antibiotic use.
Responsible for Therapeutic interchange policies and procedures.
Perform monthly consults & reports to nursing homes with mostly Psych, Geriatrics & acute care residents.
Developed a mail order program for 5 assisted living facilities in the Chicago area called "Meds2Home"
Write Pharmacy policy & procedures in compliance with LTC Pharmacy inspections. This includes sterile & non-sterile compounding, control medication procedures, after hour & on-call medication dispensing.
Manage staff consisting of Pharmacists & technicians in multiple settings
Train Consultant pharmacists.
On-call liaison between 12 nursing homes consisting of Med-A beds, Psych residents, Rehab care (knee and hip replacement), Vent unit and the pharmacy.
Attend quarterly quality assurance meetings at 10 nursing homes, reviewing Infection Control, Accidents, Incidence, Psychoactive usage, wound management and Pharmacy concerns.
Lead Psych Committee for psychiatric homes evaluating patients for psychotropic medications
Insure compliance with state pharmacy regulations for nursing homes including Beer's Criteria.
Implemented care plans and responsible for medication ADR reporting
EDUCATION/LICENSURE
Bachelor of Science
St. Louis College of Pharmacy St. Louis, Missouri
SUMMARY OF PROFESSIONAL SKILLS/ACCOMPLISHMENTS
Expert in Retail and Long Term Care
Extensive knowledge of medications, indications, reactions and dosages.
Skilled in large lecture and small in-services presentation
Experienced Pharmacy Consultant specializing in Psych care, Acute care, Rehab care & Geriatrics.
Experienced in Team Building and getting the best from staff.