Entry level Human Resource Coordinator

Carla M. Johnson

**** ******* *****. ***********, ** 22152

c:571-***-**** • *****.**********@*****.***

OBJECTIVE: To obtain a challenging and rewarding position in Human Resources. A position that will expand my knowledge and lead to a long-term career in Human Resources Management.

SKILLS

Ability to multi-task and work in a fast-paced environment, handling and changing priorities.

Ability to do detailed work with high level of accuracy, time management and problem-solving skills.

Excellent in communication, verbally and in writing, and interpersonal skills.

Proficient in Microsoft Office; Word, Excel, Access, Outlook, PowerPoint.

Ability to exercise discretion and showcase professional judgement.

Ability to follow directions and work independently.

PROFESSIONAL EXPERIENCE

Northern Virginia Doctors of Optometry, Falls Church, VA (January 2010 to Present).

Lead Optometric Technician/ Specialty Contact Lens Technician

Responsible for creating monthly time work schedules for the technicians.

Train new employees on office operations and procedures for optometric technicians.

Schedule and coordinate daily appointments for multiple Optometrists.

Provide detailed instructions and advise to patients on insertion and removal of contact lens.

Review electronic medical records and retrieved detailed medical history for reporting to Optometrist.

Communicate and problem solve with medical insurance in obtaining authorization for prescriptions.

Testing patients for color vision, depth perception, visual acuity, pupil reflexes, eye pressure, visual field testing and blood pressure.

Manage contact lens inventory for all five offices weekly.

Perform Ocular Coherence Topography, Retinal fundus photography, Optomap ( Daytona model), Diopsys, Medmont Topography and Humphrey Visual field on glaucoma patients

Coordinate with contact lens manufacturers for return of defective/unused contact lenses on monthly basis.

Assist Optometrist with patients that is diagnosis with corneal diseases with fitting of specialty contact lenses (Hybrid, RGP and Scleral lenses). Conducting all insertion and removals of specialty contact lenses

Ajilon Professional Staffing, Herndon, VA (August 2008 to March 2009)

Office / Recruitment Coordinator (Internal Temporary)

Assisted Staffing Managers by reviewing resumes and scheduling interviews for hiring recruiters.

Conducted pre-employment processing such as I-9 form, tax information, direct deposit, degree verification, reference checks and administer skill testing utilizing PeopleSoft.

Maintained employee files to ensure accuracy and compliance to company’s policies and procedures.

Answered phones and greet candidates.

Created audit reports in MS Word and MS Excel. Provided and communicated reports to Corporate office.

Updated job postings on Monster.com, Indeed.com and on internal website.

Prepared onboarding forms for new hires

Created and designed monthly newsletters.

Served as point of contact for candidates seeking HR information; ex. payroll, benefits, job postings.

Served as a resource to other departments providing guidance and direction on policies and procedures.

Procured office supplies.

Randstad Washington, D.C.

Passport Specialist (Temporary/Contract) (01/2008 – 8/2008)

Scanned and processed passport application and legal documents.

Imaged review photos for passport book.

Administered quality control to check for incorrect information and proper legal documents.

Mailed all original legal documents to applicants.

Administered database, created queries and trained users.

Hour Eyes – Doctors of Optometry, Alexandria, VA

Retail Manager (07/2002 – 01/2008)

Assisted General Manager in supervising staff.

Managed good customer service techniques necessary to accomplish loss prevention.

Managed markdowns, floor sets, and store maintenance.

Processed paperwork and managed customer service issues.

Initiated good business practices, implement company sales and service performance standards and goals.

Responsible for maximizing sales and promoting customer satisfaction practices.

Managed marketing and merchandising programs to achieve marketing initiatives.

Managed inventory, cash control and loss prevention techniques.

Provided leadership and strategic direction to local and state stores.

Assisted and managed with recruitment, promotions, reassignments, reports, and performance reviews.

Generated Small Purchase Sale Source request, and purchase orders.

Determined source for supplies, located vendors for availability, pricing and estimated time of delivery, while determining the most cost effective way of services rendered.

Managed and coordinated staff meetings and implemented new policies and store goals.

Provided weekly activity reports to the Regional Sales Manager and Coordinators.

Participated in internal meetings, conference calls and training related to the eyewear, and provided feedback on products, display promotions and opportunities for improvement.

EDUCATION/CERTIFICATIONS

Northern Virginia Community College,Annandale, VA - Some course work completed

Certification in Preparing to Manage Human Resources – University of Minnesota

Certification in Recruiting, Hiring and Onboarding Employees – University of Minnesota

Currently enrolled in Human Resource Management- HR for People Managers Specialization Certification

VOLUNTEER/INTERESTS

Managed and coordinate all family and friends travel such as flights, hotel accommodations, car rentals and excursions.

Volunteered in church office which includes scheduling appointments, assisting other office personnel and accommodating congregation requests.

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