DOLORES BRADFORD

***** ***** **. ***** ** ***** · 951-***-****

Email · adjaqz@r.postjobfree.com ·

Interest in a position that will allow for career advancement, and leadership responsibilities. Organized and detail oriented, dependable who exceeds at a processing high volumes of error free transactions and, meeting scorecard goals. Seeking a position where I can utilize my skills in a financial or customer service position. Team Player whom is always looking for opportunities. Loves recognition.

09-2017 3/2020 LAID OFF DUE TO COVIT 19

Pechanga, Resort and Casino

Cashier. On the TAG team for class of 2019, and voted by our TAG group as the person, best who Cares most for others. (Nancy Johnson being our coach).

12/2010 TO 09/2016

PROVIDENT BANK

Senior Customer Service Supervisor

Managed day to day operations

Introduced, new sales techniques

Enhanced overall sales and sales quality

Maintain client relationship through internet and phone

Manage and Supervise up to 6 tellers and trained

Open new accounts, business and personal. Follow guide lines of the patriot act, making sure all documents are completed and accurate. Utilizing OFAC and making sure that we follow guidelines if any occurrence occurs.

Communicate effectively verbally and in writing.

Daily reports that require attention on a timely matter. Reports that need Audit on a daily basis.

Ordering cash for the Branch, balancing ATM and night deposits. Teller Audits.

5/2004 to 11/2010

Temecula Valley Bank

Financial Service Representative 11

Open new accounts, business and personal

Maintain a high level of proficiency

Following a high demand to obey banking regulations

Communicate effectively verbal and in writing, and internet

Responsible for motivation of staff and members a sales meeting

Superior Customer Service

12/1975

LA QUINTA HIGH SCHOOL, WESTMINSTER, CA, GRADUATED

09-1971 to 12/1975

Fountain valley High School, Fountain Valley, Ca

09/1981

Mt San Jacinto College,

Several units for Hemet Federal Bank. Financial Banking Regulations, and Compliance. Auditor of Business Banking

Continuing Education on Health and Life insurance. Notary for over 30 years.

Skills

Account Management

Banking Control Reviews and Banking Audits

Responding to Compliance in a timely manner

Superior customer service in person and by telephone and internet

Computer Literate

Detail Orientated

Multitasking

Date Entry

Microsoft Word, Some Excel, Windows, Outlook Jack Henry, OSI, Fax, Scanner

My Salary request is: $15.00

My strongest Attributes are: Dependability and a strong work ethic.

Leadership. Even in a entry level position I can proof with my supervisor position in banking.

Teamwork.

Maturity and a Professional Attitude

Workplace Pet Peeve: Gossip

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