Service Customer

FOOD AND BEVERAGE SPECIALIST

P.O BOX ***-*****, MALAVA Tel: 079*******, 072******* Email:*************@*****.***

A graduate of Utalii College with a Certificate in Food and Beverage service. I have a broad understanding of food and beverage service, food production, housekeeping, store keeping, food and beverage controls and hospitality management. I am an all-round person currently looking for a challenging position that will help me gain exposure and experience to turn my knowledge into value and to advance to management positions that involve critical decision- making in the hospitality industry.

Date of Birth: 5th, March, 1993

ID no: 29718901

Marital Status: Married

Language: English, French, Kiswahili.

Gender: Female.

Diploma in Hotel and Restaurant Management – Ongoig, The Technical University of Kenya

Certificate in Food and Beverage Service and Sales (Upper Credit), Kenya Utalii College, 2014.

Kenya Certificate of Secondary Education, Lugusi Secondary 2010

Immense ability to handle food and beverage service issues.

Can competently train a team on technical matters in Hospitality management

Best Customer service and Reception

Housekeeping

Stock and inventory management

Event management

Menu and recipe creation

Good team player, fast learner and high flexibility.

BUFFET ATTENDANT AT MEDITERRENIAN SHIPPING COMPANY JAN 2020-AUG 2020

Duties

Greets guests at their entrance to the buffet

Serves guests at the buffet and complies with all sanitation procedures by

cleaning the assigned working areas at all times

Supports and helps the Room Service team;

Refills and cleans the water and the hot beverage stations.

Work an assigned station in the buffet restaurant, promptly replenish the food and

Beverage in the buffet line, and conduct oneself in a professional and courteous

manner at all times.

Provide assistance with the transporting of the necessary stock from the main

storeroom to the buffet area.

Perform any other shipboard job-related duties assigned by my supervisor or

management.

WAITRESS AT NAS SERVAIR: JUNE 2016-TO NOV 2018

Duties

Food and Beverage service

Store Keeping

Doing mis-en-place

Receiving and sitting the customers

Crumbing down tables

Any other closing duties assigned

WAITRESS AT DR OETKERS’ PIZZA HOUSE: APRIL 2015-AUGUST 2015

Duties

Receiving visitors and customers

Showing visitors and customers around

Ensuring visitors and customers are well served and,

Taking visitor’s and customers’ comments, experiences and remarks for future service betterment.

WAITRESS FAHARI PALACE SERVICE APARTMENTS: NOV 2014-MARCH 2015

Duties

Receiving and serving customers

Explaining food and beverage menus to customers,

Taking orders and clearing bills,

Ensuring customers are well served

KIBOKO BAY RESORT KISUMU: (INTERNSHIP) SEP 2013-DEC 2013

Departments Attached

Food and Beverage service

Food production

Stores

House keeping

Food and Beverage controls

Duties

Food and Beverage service

Store Keeping

Doing mis-en-place

Receiving and sitting the customers

Crumbing down tables Any other closing duties assigned

INDUSTRIAL ATTACHMENT AT LAICO REGENCY HOTEL : APRIL 2019- JULY 2019

Food Production

Reception

Stores management

Housekeeping

Food and Beverage Controls

Food and Beverage Service

INDUSTRIAL ATTACHMENT AT LAKE NAIVASHA SIMBA LODGE: Jan 2014-May 2014

Duties

Food Production

Reception

Stores management

Housekeeping

Food and Beverage Controls

Food and Beverage Service

Certificate in Computer Packages- Eagles Computers services.

Basic Foreign Language 1 and 2 (French) –Utalii College.

MS. EMMA NKIROTE

MSC MANNING AGENT

EMAIL: ********@*****.***

Tel: 071*******

TITUS MUNYAO

PASRTY CHEF, LAICO REGENCY HOTEL

Tel :072*******

MR. FREDRICK KAZUNGU

ASSISTANT LODGE MANAGER, LAKE NAIVASHA SIMBA LODGE

P.O BOX 66601,NAIVASHA, Tel: 071*******

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