KEY STRENGTHS:

• Excellent English communication and written skills

• Profound knowledge of English language

• Good understanding of English grammar

• Computer literate (proficient with Microsoft word and PowerPoint; thorough understanding of social

media)

• Ability to work independently or as part of a team

• Ability to stay calm in emergencies

• Ability to work under pressure

• Follows high standard of personal and work ethics

• Ability to carry out the duties laid out in the given schedule

• Highly organized and efficient

• Committed to ongoing learning and career

development

CAREER OBJECTIVE:

Call Center Agent. To maintain customer satisfaction and improve customer experience with Telecom Call Center through my proven problem-solving skills, customer experience, and product knowledge.

EDUCATIONAL BACKGROUND:

• Bachelor in Secondary Education Major in

English (2012-2016)

Saint Louis University

Bonifacio St., Baguio City

• Baguio City National High School (2008-2012)

Gov. Pack Rd., Baguio City

• Baguio Central School (2002-2008)

Yandoc St., Baguio City

PRE-PROFESSIONAL EXPERIENCE:

• Practice Teaching (Practicum) - February–May

2016

Baguio City NHS - Fort del Pilar Annex (Public)

& Saint Louis University Laboratory High School

(Private)

Taught different subject matters in English

language and literature in different grade levels. WORK EXPERIENCE

• Online Seller and Reseller (2018-2020)

Sold preloved clothes from bale and resold

brand-new products to Baguio online buyers

• ESL Teacher for both Junior and University

Students (June 28, 2016–August 19, 2016)

A Plus Advance School of English Inc.

Taught written and oral English skills to

Korean and Japanese students

CASSANDRA GAIL

M. ESPEJO

Address:

#133 Upper Camdas, Baguio

City

Email:

adjaee@r.postjobfree.com

Contact No.:

091*-***-****

PERSONAL

INFORMATION

Birthdate: April 29, 1996

Birthplace: Baguio City

Religious Affiliation: Roman

Catholic

Nationality: Filipino

Civil Status: Single

Language/s Spoken: Filipino

and English

*LET PASSER

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