Sales Customer

ASHWIN SAMYNATHAN K

An opportunity in an esteemed organisation that will allow me to use the skills and knowledge that I have developed through my academic and athletic disciplines that would in turn help me in shaping a remarkable career to make this world a better place to live in.

-Strong written and verbal communication skills.

-Adept in Solidworks, Autocad, MSWord, MS Excel, MS Powerpoint, Adobe Premiere Pro.

-Currently learning C, MySQL, JS, HTML, CSS, PHP, and full stack development. INTERNATIONAL EXPOSURE PARIS - FRANCE

EDUCATION

X (State Board) 2014 97.3% SBOA Matriculation Hr. Sec. School, Chennai. XII (State Board) 2014 - 2016 94% SBOA Matriculation Hr. Sec. School, Chennai. B.E (Mechanical) 2016 - 2020 68% Loyola Icam College of Engineering and Technology, Chennai. SKILLS AND INTERESTS

Ph: 755******* Email: ******.**********@*****.*** PERSONAL PROFILE

Selected as an intern for a Summer Exchange Program to ICAM (Institut Catholique d'Arts & Metiers, Paris, France during the month of June 2018 for a duration of 1 month. Explored the French curriculum and worked hands-on in the laboratories. Also experienced the French culture. Worked with 3D printing technologies and visited GE(General Electric) manufacturing unit to learn about the assembly lines involved.

WORK EXPERIENCE DECATHLON

- Worked part-time in CRM(Customer Relationship Management) at Decathlon Sports India.

- Direct client and customer interactions to ensure super satisfaction during their purchase and also in reviewing the feedback to give better future experiences.

- From a warm and friendly welcome to a quick and easy payment process, it was a responsibility to not let the customers any discomfort or uneasiness in the store experience.

- Being a part of the CRM directly in addition to sales, met different customers with varying needs, to study and know them as to give what they will need and offer the best advises based upon their requirement.

- Billing on a regular basis, it was a whole new experience as a fresher to deal with daily turnover and provide strategies to improve the sales and at the same time provide customer satisfaction.

- Having been at the point of sale, had to ensure that all the queries were properly answered and any feedback given was to be taken up constructively for a better work environment.

- Also managed stock levels and pricing to provide a high level of merchandising so that every customer can find the right choice of product for their sporting practice.

- Power Generation Face mask Obtained PATENT for our final year project which is new of its kind.

- Rough Terrain Vehicle Design and Fabrication: A Miniature model of a rough terrain vehicle using rocker bogie mechanism for application without manual suspension.

- 3D printed the wings of a Miniature Windmill that can help generate electricity enough to charge a 5V battery.

PROJECTS

NOTABLE ACHIEVEMENTS

- Secured the first place twice at the Intra College culturals "Engenia" as a part of the dance team.

- Lead and Won the first place in Western Group Dance events consecutively for three times in Inter- college cultural competitions organised by various Rotaract clubs of Chennai district.

- Certified course in level 1 robotics at Kaizen robotics Lema labs IIT Research Park

- Attended an International workshop on HVAC&R ASHRAE - Chennai chapter Loyola ICAM College of engineering and technology

- Implant training at Airport Authority of India Chennai WORKSHOPS AND SEMINARS

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