References are available upon request

MICHELLE Y. MACASPAC

Contact Information

***** ******* **, ********, **

562-***-****

adja4t@r.postjobfree.com

Objective and Summary

Experienced office support professional seeking employment in a non-profit or community-based organization to best apply strengths, abilities, and knowledge. Skilled in Microsoft Office, Adobe Acrobat, database systems, administration, and clerical support, with an educational background in psychology and mental health.

Exceptional experience in supervision and training through innovative instruction

Familiar with community organizing and outreach

Adept in cross-cultural sensitivity and building rapport with various groups

Proficient in public speaking and professional written correspondence

Intermediate skill in Spanish and Tagalog

Professional Experience

Executive Assistant June 2014 to Present

MM Fab, Inc — Rancho Dominguez, CA Full-time

Fully support Owners in managing production accounts and reports

Directly paired with COO in designing teaching methods and structuralizing SAP database procedures

Collaborate with VP of Sales to properly control shortages and increase revenue

Supervise and train colleagues in methods for data entry and report analysis

Manage email correspondence and appointment schedules Office Manager July 2012 to September 2013

ValueSource Appraisal Services — Gardena, CA Full-time

Maintained and updated status on client files

Located and reviewed online reports and transactions

Managed all email correspondence and business calls

Scheduled inspections, appointments, and meetings in both English and Spanish

Handled payments and personal accounts

Administrative Assistant March 2012 to July 2012

United Employees Law Group — Long Beach, CA Temp

Prepared and filed court documents

Entered, sorted, and reviewed case records in Time Matters database

Tracked and updated client files in Salesforce database

Screened and routed calls using a multi-line phone system

Surveyed and interviewed plaintiffs

Case Manager / Care Coordinator January 2011 to May 2011 MHA Village — Long Beach, CA Internship

Performed intake and outreach services for individuals and families

Assisted clients in locating and obtaining resources for healthcare, housing, and employment

Developed and updated personal service plans

Provided clients with constructive feedback and positive reinforcement

Applied motivational interviewing and harm reduction techniques Education and Memberships

Bachelor of Arts, Psychology — anticipated completion in May 2023 California State University, Long Beach

Psi Chi, Intenational Honor Society in Psychology

Active Minds

Associate in Arts, Psychology — May 2020 Cerritos College Associate in Arts, Mental Health Worker — December 2019 Certificate of Achievement, Mental Health Worker — August 2011

Psychology Club

Active Minds

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