VIKAS singh

CURRICULUM VITAE

Mail Id:adja48@r.postjobfree.com

Contact No:817-***-****

Objective

To associate with a professional and process driven organization where in, I can utilize my knowledge and set of skills to broaden my horizon & achieve the goal of the organization.

Core Competence

●Sales Achievement

●Customer Service

●Time Management

●Interpersonal Skills

●Presentation Ability

●Planning and Organising.

●A goal oriented retail professional with 5 years of experience in retail operations in Madura Fashion Lifestyle & puma sport Ltd.

●Proficient in problem solving skills and ability to organize workflow and consistently produce work of high standard.

●A top performer who has always met targets set by company.

●Logical thinker with the ability to quick grasp intricate issues.

●Team builder and natural motivator with perseverance and integrity.

●Current organization : Aditya Birla Fashion & Retail (VAN HEUSEN)

●Duration : 25december 2017 Till Date.

●Current Designation : Senior customer care associates

●Past Organization :puma sport. Ltd and Aaditya Birla Fashion &Lifestyle (Louis Philippe.)Only india pvt.ltd.( Bestseller)

●Duration : july 2014to December 2017

●Current role :retail store operation

Personal snapshot

Sr.cca

●Handle the floor operation

●Financial report and dsr maintenance

●Sales performance Target Vs achievements for the category being handled.

●Demonstrates knowledge of the basic technicalities/ features & benefits of the product category being handled.

●Displays understanding of the season and theme of the products / implement as per the VM standards.

●Is aware of company policies on exchange, customer returns, damages, alteration and CRM.

●Ensures the presence of security and price tags on the product to control stock loss and improve billing efficiency.

●Adheres to required grooming standards.

●Confirms to the required standards of attendance and punctuality and general discipline at work.

●Ensures upkeep of fixtures and cleanliness & hygiene in the store.

●Training new team members on processes.

●Billing & MIS.

●Handling customer grievance.

●Customer feedback.

●Control shrinkage and internal loss

●Follow the Be nice standard

●Build rapport

●Establish customer needs

●Needs using fab’s

●Include additional items

●Close the sale

●Exceed Expectations

●Have been certified as Best Sales Associate for the Year 2016.

●Have been achieving more than 100% target since past 3 year.

●10th from l c s n i c2011.

●12th vanasthali s s i c2013.

● Graduate from CSMU.

●Operating M.S. office, Excel, pos & Shopper.sap.

●Father’s Name : Surya pal singh

●Date of birth : 15-march-1994

●Interest : Making Friends & Watching Movies.

●Language : English & Hindi

●Present Address : H. No. A-47, Gali n0.3

sec.44,noida

I hereby declare that the information given above is true to the best of my knowledge and belief.

Date: 08/01/2021 (Vikas singh) Place: Noida

PROFESSIONAL SNAPSHOT

CAREER PATH

KEY ACHIEVEMENTS

ACADEMIC AND TECHNICAL PROFILE

PERSONAL VITAE

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