Service Representative Customer

RHOZA MARIE AZUR MORENO

Zone *, Camuning, Calabanga, Camarines Sur

096********

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CAREER OBJECTIVES:

To be able to get a job that will help me acquire skills and knowledge for professional and personal growth seeking where I can give meaningful contribution to the company and grow professionally..

PERSONAL PROFILE:

Date of Birth: September 20, 1998

Height: 5’4

Civil Status: Married

Religion: Roman Catholic

Language/Dialect: Bicol, English and Tagalog (written and spoken)

EDUCATIONAL BACKGROUND:

TERTIARY: Central Bicol State University of Agriculture-Calabanga

Bachelor of Secondary Education Major in English

Sta. Cruz Ratay, Calabanga, Camarines Sur

2015-2019

SECONDARY: Central Bicol State University of Agriculture-Calabanga

Laboratory High School

Sta. Cruz Ratay, Calabanga, Camarines Sur

2011-2015

ELEMENTARY: Sibobo Elementary School

Sibobo, Calabanga, Camarines Sur

2005-2011

SKILLS:

- Can work with no supervision

- Work in a team environment

- Technology inclined

- Good in communicating skill

- Strong commitment to quality assurance

- Keen to details

WORK EXPERIENCE:

Customer Service Representative

Amazon.com, Sutherland Global Services Inc.

September 2019-December 2019

Answer customers’ product/service and account queries.

Recommends products or services based on customer needs.

Assist customers’ in placing or cancelling orders; handles billing issues and updating their account information.

CHARACTER REFERENCES:

JEROME M. HIPOLITO

College of Education Professor

CBSUA-Calabanga

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FRANCISCO SEPTIMO JR.

Team Manager

Amazon.com

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