Store Manager Customer Service
Resume:
Crystal Bailey
Management
Memphis, TN *****
***************@*****.***
To secure a challenging position as a Store Manager with a progressive company for advancement. Authorized to work in the US for any employer
Work Experience
Area Manager/Store Manager
Catherines - Collierville, TN
December 2018 to January 2020
Responsibilities
Responsible for multi - store sales,customer service,inventory control,opening and closing the store,banking and overall store control
Store Manager
rue21 - Memphis, TN
May 2017 to December 2018
Responsibilities Coach team members, meeting sales quotas,merchandising, shipments, loss prevention,and opening and closing business. Accomplishments Increased sales,organized merchandise to company standards and beyond also coached a participated in selecting a great staff. Skills Used Leadership,ability to take charge when needed and assume manager role, and organizational skills. less Store Manager
Store Manager
Catherines Plus Sizes - Memphis, TN
August 2015 to May 2017
Responsibilities Coach team members, meeting sales quotas,merchandising, shipments, loss prevention,and opening and closing business. Accomplishments Increased sales,organized merchandise to company standards and beyond also coached a participated in selecting a great staff. Skills Used Leadership,ability to take charge when needed and assume manager role, and organizational skills. Store Manager/Area Supervisor
Simply fashions - Memphis, TN
October 2013 to August 2015
Responsibilities
Coach team members, meeting sales quotas,merchandising, shipments, loss prevention,and opening and closing business.
Accomplishments
Increased sales,organized merchandise to company standards and beyond also coached a participated in selecting a great staff.
Skills Used
Leadership,ability to take charge when needed and assume manager role, and organizational skills. Education
Bachelor's in Buisness Management
WGU - Memphis, TN
April 2005 to July 2010
Diploma in Medical Office Manager
Concord Career College - Memphis, TN
August 2000 to October 2001
High School Diploma
Hamilton High School
August 1993 to July 1997
Skills
• Sales
• Scheduling
• Retail Management
• Merchandising
• Team Building
• Loss Prevention
• Payroll
• Profit & Loss
• Recruiting
• Store Management Experience
• Assistant Manager Experience
• Supervising Experience
Certifications and Licenses
Driver's License
Assessments
Supervisory Skills: Motivating & Assessing Employees — Proficient June 2019
Motivating others through feedback to identify improvements or corrective actions. Full results: Proficient
Management & Leadership Skills: Impact & Influence — Highly Proficient January 2020
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Highly Proficient
Sales Skills — Highly Proficient
May 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
August 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Recruiting — Familiar
October 2020
Managing the candidate sourcing and selection process Full results: Familiar
Call Center Customer Service — Familiar
October 2020
Applying customer service skills in a call center setting. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate