FRENZ GABRIEL OLID

Tabangka, Numancia Aklan,**** 097******** adj9z3@r.postjobfree.com

Objective

To obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization.

Education

Aklan State University- College of Industrial Technology, Kalibo, Aklan

Bachelor of Science in Hotel and Restaurant Management Technology 2013-2017

Experience

October 12, 2018 - Present

Front Office Associate THE TIDES HOTEL BORACAY D’Mall Station 2, Boracay, Malay, Aklan

Knowledge about Maestro Hotel System

Knowledge about IFCA System

Computer Literate

Took reservations and assisted guests with general services.

Checked guests in/out; dealt with cash and credit card payments of bills.

Responded to complaints and situations that required immediate attention.

Ensured that all wake up calls are handled promptly and properly.

Concentrated on cleanness and neatness of desk and office areas.

Ensured transportation of guest to and from the hotel and managed their luggage.

Available any time for guests to deal with their problems and complaints.

February 14, 2017 – October 11, 2018

Bartender THE TIDES HOTEL BORACAY D’ Mall Station 2, Boracay, Malay,Aklan

Prepare alcohol or non-alcohol beverages for bar and restaurant patrons

Interact with customers, take orders and serve snacks and drinks

Assess customers’ needs and preferences and make recommendations

Mix ingredients to prepare cocktails

Plan and present bar menu

Check customers’ identification and confirm it meets legal drinking age

Restock and replenish bar inventory and supplies

Stay guest focused and nurture an excellent guest experience

Comply with all food and beverage regulations

Character References

Pedrovic U. Gonzales

General Manager

THE TIDES HOTEL BORACAY

091********

John David Gangcuangco

Front Office Manager

THE TIDES HOTEL BORACAY

090********

Contact this candidate