CURRICULUM VITAE

DEZ DENGA

.

CURRICULUM VITAE

DENGA DEZ

English: Excellent

French: Excellent

Brazzaville (Republic of Congo)

DOB: 03/09/1987

Cell: 071*-**-**-**

Tel: 011-***-**-**

Email: adj9qo@r.postjobfree.com

110 Rivonia Road

Sandton 2196

Johannesburg Gauteng

PROFILE

I have 6 years experience in training,

business management and customer relation.

I’m always leading the team from front, I take initiative,and I have the ability to work Independently in an environment of change, challenges and multiple deadlines. ATTRIBUTES: Management Leadership. Innovation, Faster Learner Motivated Dedicated and Independent

WORK

CURRENT 2014-NOW

NATURE OF BUSINESS: RETAIL MANAGEMENT

SCOTTISH GROUP

RETAIL MANAGER: BEN SHERMAN, PRINGLE, SIMON CARTER, CLOTH AND LABEL ROLE SUMMARY

Oversee the scheduling of staff and coordinate with HR in the recruitment, hiring, firing, training, performance reviews and other activities involving personnel.

Monitor projects to ensure all aspects are completed on time and in an efficient and productive manner to increase profits and reduce the waste of resources.

Coordinate with team leaders, department heads and other staff members to facilitate communication for the smooth running of the company.

Create forecasts for projects with associated staff members and develop initiatives to achieve these goals.

Review financial reports for accuracy, completeness and whether they are in line with current projections and ultimate business goals.

Understand the inner workings of the company, including the organization chart, policies and other components so that you can answer any questions from customers or staff.

Build relationships with staff members, clients, customers and other key players, and create a communication system that ensures all remain aware of important information. DEZ DENGA

DEC-2013/JULY-2014

NATUTE OF BUSINESS: TRAINING AND SKILL DEVELOPEMENT

MANCHI INNOVATION

Development Manager

SEP-2012/OCT-2013

NATURE OF BUSINESS: CALL CENTER

FIRST CALL TELEMARKETING (FCT)

Quality Assurer, Learning and Development Facilitator, Team Leader Campaign

MTN, Helivac, Global Infinity Insurance, AG

DEC-2011

NATURE OF BUSINESS: CALL CENTER

REAL TELECOMUNICATION MARKETING (RTM ) (NUANCES)

Voice Converter Agent( Voice to Text)

Data Capturing High-speed

EDUCATION

CURRENT

PM IDEA

Project Management

COURSE

Project administration

Project Management Fundamentals

Project Management Intermediates

Agile Project Management

Advanced Project Management

Mastering Business Analysis

BOSTON 2014 - 2017

Business Management

COURSE

Business Management

Entrepreneurship

Applied Research

Brand Management

Project Management

Financial Management s

Commercial Law

Microsoft Office. Word, Excel, PowerPoint

ECES (2006) MATRIC

Physical Science, Biology, Geography, History, English

Certificate in Computer Literacy

Certificate in Information Technology

Matric 2008

DEZ DENGA

REFERENCE

SCOTTISH KNITWEAR GROUP

Marius Buyers (CFO)

011-***-****

09 Charles Crescent Sandton

MANCHI INNOVATION

NomfundoLuyanda( CFO)

063-***-****

011-***-**-**

FIRST CALL TELEMARKETING (FCTM)

Joseph Motswai (OPS Manager)

083*******

Braamfontein,Melle corner Smith Success House ( Johannesburg ).

REAL TELECOMUNICATION MARKETING (RTM ) (NUANCE)

Alain Michaud ( Floor Manager)

074-***-****

011-***-****

HOBBIES

Playing Piano, Watching TV, Running, Animal Care

DEZ DENGA

PICTURES

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