R E G I N A L D
U P C H U R C H
**************@*****.***
Sandy Springs, GA 30350
PROFESSIONAL SUMMARY
Reliable Operations Manager, Technician, Logistics Specialist, and Maintenance Tech with 13 years experienced in managing inventory, storage areas and records with organized approach and good multitasking abilities. Safety- and quality-driven with solid record of exceeding performance objectives, satisfying customers and minimizing shrinkage from theft, defects or obsolescence.
SKILLS
Record-keeping Inspect materials
Problem-solving Verbal communication
self- motivation Six Sigma certified
Safety protocols Safety training
Shipping and receiving Audit inventory
Task prioritization Customer relations
Troubleshooting and diagnosis Project management
Data analytics Systems and processes oversight
Equipment maintenance Team supervision
Training and development Schedule development
Safety and quality standards Goal achievement
Continuous improvement Good manufacturing practices EXPERIENCE
Warehouse Associate, Penske Transportation & Logistic, Nov 2020 - Current, Atlanta, GA Reduced warehouse hazards by disposing of trash and debris Operated equipment such as [Type] and [Type] to move and organize stock. Observed all company safety policies and OSHA guidelines. Kept the team safe and efficient by maintaining clean tools, equipment and work areas. Verified proper packaging and labeling for each shipment to promote accuracy and safety of merchandise in transit
Abided by all safety standards and OSHA regulations in warehouse environment. Warehouse Associate, Office Depot/Office Max Warehouse, Jan 2019 - Apr 2020, Buford, GA Kept the team safe and efficient by maintaining clean tools, equipment and work areas. Inspected items to identify problems and worked with supervisors or vendors to correct issues. Unpacked and stored deliveries quickly to maintain an efficient productive environment. Coordinated and distributed back-orders to meet customer needs Kept inventory levels optimized and supplies organized for forecasted demands. Console Computer Operator, Allied Universal, Nov 2017 - Jun 2019, Atlanta, GA Monitor the system for equipment failure or errors in performance. Notify supervisor or computer maintenance technicians of equipment malfunctions. Answer telephone calls to assist computer users encountering problems, troubleshoot, solve RU
Feb 2019
complex issues.
Record information such as computer operating time, problems that occurred, and actions taken.
Network Systems Operator, Intralot USA, Jan 2019 - Mar 2019, Duluth, GA Kept inventory levels optimized and supplies organized for forecast demands Reviewed activities regularly to identify opportunities for improvement. Met targets consistently by working hard and with strong attention to detail. Received and routed incoming mail, packages, and deliveries. Ordered, organized, and rotated supplies.
Helped managers improve area operations by sharing customer feedback and contributing new ideas.
Filed records to keep system efficient and information organized. Maintenance Technician, L&N Truck Service, Nov 2018 - Feb 2019, ATLANTA, GA Used hand and power tools to repair machines, structures and systems. Kept machinery operating at a peak level by cleaning and lubricating parts. Provided for pipe layout, assembly, and installation and maintained accurate records of maintenance and repair services.
Responsible for repairs and required preventive maintenance of trailers Inspect, trouble shoot, diagnose, and perform maintenance on equipment
Account Manager, Alorica, Jan 2017 - May 2017, San Antonio, TX Provided constant support to customers about products, prices and technical issues. Negotiated the pricing, delivery structure and terms for each sales and service agreement. Coordinate with customers on current schedules, accounts status, expeditions, and ensure that all outside processing accounts comply with MRP requirements Provide accurate, Collaborated well with team members to carry out daily assignments and achieve team targets. Transportation Manager, Logistic, United States Army, Jan 2013 - Jan 2016, San Antonio, TX Supervised the activities 21 employees in 2 departments Prepared and manage departmental budgets.
Prepared legal and confidential documents and contracts. Plan and organized legal documents and transportation files. Filed records to keep system efficient and information organized. Carried out high-quality administrative work with little oversight. EDUCATION
Associate of Applied Science, Criminal Law
Purdue University Global - Chicago, IL
Grand Canyon University - Phoenix, AZ