Education August ****

Dean’s List (Fall ****, Spring 2019)

Coursework included Econometrics, Statistics and Accounting Economics BA, North Carolina State University

December 2020 - Present

Focusing on Databases, Data analyses, and Data Visualization. Skills taught include SQL, Python, Excel, and Congos

IBM Data Analyst Professionl Certificate

Objective To continue my professional growth by beginning an analytical career at the intersection of Finance, Data and Tech.

206-***-****

Seattle, Washington

adj9ju@r.postjobfree.com

Work

Experience

July 2020 – Present

Maintain accurate entry and tracking of customer orders resulting in follow- up communication.

Respond to customers within 24 hours of inquiry and interact in a professional and helpful manner.

Place fill-in orders and provide information on inventory availability to accounts.

Log specified topics into Salesforce and associated CRM tools to ensure consistent communication between departments.

Communicate effectively to relay database, answer inquiries/troubleshoot for a customer.

Maintain an organized and up-to-date filing system for accounts, orders and correspondence that can be easily accessed by others when needed. Top performing Agent in an industry-leading customer service department Runner Experience Specialist, Brooks Running in Seattle, WA October 2019 - June 2020

Serving up to 3 customers at a time calmly in a high-pressure environment. Consistently hit individual cross-sales.

Maintained and upheld business-community relationships. Fit Specialist, Fleet Feet Seattle, WA

Skills Clear and effective communication

Using Excel at an intermediate level

SAS Statistical analysis

Problem solving

WFH and VPN etiquette

Accounting and financial concepts

Willis Bridges

Service Kappa Alpha Order Alumni

ALS Charity Cookout 2016- Host and Organizer

Miracle League Volunteer 2017

MDA Charity Cookout 2018- Host and Organizer

Contact this candidate