Service Representative Assistant

Madison Spruill

Carrollton, GA *****

C: 678-***-****

E: ***************@*****.***

SUMMARY

University of West Georgia graduate with a bachelor’s degree in business administration with a Major in Management. Team player with excellent written and verbal communication skills. Organized with the ability to set priorities independently.

EDUCATION

University of West Georgia, Carrollton, GA May 2020

Bachelor of Business Administration, Management

HOPE Scholarship Recipient

EXPERIENCE

Customer Service Representative, Newnan, GA October 2020-Present

Maintain Purchase Order record accuracy

Professionally handle incoming customer request

Compare orders with inventory and goods-in-transit

Southwire Company (MC Plant) Intern/ PT Professional, Carrollton, GA August 2019-October 2020

Improved raw material inventory accuracy

Assisted with human resource functions

Coordinated plant activities

Utilized supply chain management software (SAP, Advaris)

Created system process tutorials

Incorporated floor organization and plant cleanliness

UWG Online Help Desk Student Assistant, Carrollton, GA January 2018-August 2019

Aided traditional and adult learners with eLearning systems

Troubleshoot user’s technical issues

Applied departmental collaborations

Surveyed client satisfaction to improve upon product

Collaborated with team projects

ADDITIONAL INFORMATION

Initiated Member of Alpha Gamma Delta (Gamma Tau Chapter) March 2018–May 2020

Most Involved Junior in Philanthropy and Community Service

Member and Peer Mentor of the RCOB Business Leadership Academy August 2016–May 2020

Richards College Fellow

Developmental Mentoring

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