Executive Administrative Assistant

DEBRAA SHELTON

**** ******** ****, *******,******* (H) 713-***-**** ************@*****.***

Professional Summary

Enthusiastic and well organized Executive Administrative Assistant with solid background in data entry, schedule management and event planning. Hard working, multi tasking with outstanding telephone, scheduling and documentation skills. Competent professional with ability to manage a busy office and provide excellent customer service to outside resources, students and executives. Highly organized and meticulous with experience in corporate and Higher Ed office settings. Detail oriented and driven Executive Assistant with expertise in problem solving and managing daily office functions. Experienced Office Manager with a strength in managing multiple projects simultaneously and fostering a cohesive staff. Skills

MS Word, Excel, PowerPoint, Remedy, SharePoint,

ORACLE People Soft Financials Human Resources and Filing and data archiving Campus Solutions Meeting minutes

Attention to detail

Project planning

Critical thinking

Report development

Higher ED administrative support

Work History

Program Manager 11/2003 to 06/2014

University of Houston – Houston, TX

Provided Administrative Support to Campus Solutions Executive Director of Enrollment Management Support (EMPS). Managed calendar and all meetings within the University and organizations outside of University. Set up and coordinate all travel for team members. Including travel request, expense reports and reimbursement vouchers. Created and managed contracts within my department and outside organizations. Communicated with University Contracts and Administrations on all contracts within my department. Conducted phone conferences with outside consultants to get a better understanding of how they could be a benefit to our team needs.

Managed day to day administrative responsibilities for the EMPS Team. Responsibilities included but were not limited to management of financial expenditures, human resource transactions, travel needs, meeting coordination's as well as miscellaneous PeopleSoft/Oracle support. Managed day to day operations of the University programs, which on occasion included the supervision of staff and/or students workers.

Ensured the customer perspective was the driving force behind business decisions and activities crafting and implementing service practices that meet the customers' and our own organizational needs. Ensured that training, communications and expectations reflect the goal of the EMPS team. Acted as liaison between the EMPS Team and other departments housed in our building with Transwestern Properties which managed UH offsite properties.

Assisted in helping to augment staffing needs with managers for Academics, Finances and Security teams. Reviewed reports and records of activities to ensure progress was being made toward specific program objectives. Viewing and reporting the financial side of the Universities verification reports and reviewing them with our Department Business Administrator.

Managed program specific budgetary and fiscal activities, including budget planning and analysis Sales Manager 01/1983 to 04/2001

AC Cut Rate Wholesale Liquor – Houston, TX

Developed and maintained long term relationships with customers. Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 90% success rate.

Consistently hit and exceeded sales goals by 20%.

Built strong client relationships and provided high value adding services. Maintained and organized a customer database from 65 accounts to over 250 Researched and customized pricing for customers

Organized company files and creating support system to decrease workload and increase productivity. Education

High School Diploma: 1981

Graduate of Charles H. Milby High Houston, TX

References

References Available upon request.

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