Product Manager

Cindy Liu

************@*****.*** 858-***-**** New York, NY linkedin.com/in/cindyxindiliu/

ABOUT ME

Dependable and detail-oriented product owner dedicated to understanding complex problems and empathizing with user pain points. Believer in design-led thinking and MVP solutions. WORK EXPERIENCE

IHS Markit (acquired Ipreo in Aug, 2018) Jun 2018 – Present Product Owner, Private Markets Nov, 2019 –Present

Align with key stakeholders to determine strategic roadmap for a $45mm generating portfolio monitoring tool

Own development of new features based off user research and regular communication with clients

Collaborate with UX designers to build and iterate wireframes that lead to increases in positive user interactions

Lead brainstorming and refinement sessions with development, QA, and UX to define problem statements, identify solutions and prioritize deliverables across two Agile scrum teams

Meet with client managers, marketing, and implementation teams to identify opportunities for newly released functionalities to alleviate client pain points

Product Owner, Fixed Income Mar, 2019 – Nov, 2019

Defined requirements for a mission critical uplift project that consolidated overhead costs by 25% by migrating clients off of a legacy platform

Met daily with developers and QA and created a supportive team culture that resulted in an increase to sprint velocity

Prepared and reviewed documents for internal and client use, including test case scenarios, user guides, and functional specifications

Client Success Analyst, Fixed Income (Ipreo) Jun, 2018 – Mar, 2019

Liaised with end users to escalate and resolve production issues

Analyzed client complaints to identify common needs and provided feedback to the product team PROJECTS

Bottomless Broadway Podcast Mar 2019 – Present

Co-Host

Create, edit, and produce content for a theatre centric podcast with over 10,000 hits

Manage a blog and social media accounts to engage an international listener base EDUCATION

Northeastern University, D’Amore-McKim School of Business Dec, 2017 Bachelor of Science in Business Administration Boston, MA Concentration: Finance and Accounting Minor: Music Industry

Activities: CEFAM France Study Abroad, NU Stage Musical Theatre Company, NEU Dean’s List SKILLS & INTERESTS

Skills: Jira; Confluence; TFS; Pendo; Splunk; Excel; Salesforce; Kanban and scrum development; vendor management

Pre-COVID Interests: Musical theatre, film, travel, exploring speakeasies

COVID Interests: Painting, tennis, cooking, makeup tutorials, online shopping, dog walking

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