SKILLS
COMPUTER LITERATE
RESERVATION PROCEDURES
TEAMWORK
ORAL AND WRITTEN
COMMUNICATION
CUSTOMER SERVICE
TELEPHONE SKILL
PERSONAL DETAILS
Date of birth
11.06.97
Na onality
Mauri an
Marital status
Single
ABOUT ME
Strongly focused with the ability to complete tasks accurately in a fast-paced environment with conflic ng deadlines.
WORK EXPERIENCE
Port Louis
Mar 2017 - Apr 2017
• A end call.
• Administra ve tasks – Maintaining documents(recent & former), Scanning, classifica on of documents.
• Managing inventory of sta oneries.
• Gree ng guests and visitors.
• Operate office machines such as photocopiers and
computers.
Port Louis
Jun 2017 - Dec 2017
• Incoming and outgoing calls.
• Reserva on and cke ng (Galileo).
• Deal with customers.
• visa processing.
• Travel insurance.
• Tour packages (outbound) .
Port Louis
Jul 2018 - Present
• Hotel Reserva on (inbound).
• A end incoming and outgoing calls.
• Booking for ac vi es (Mauri us).
• Hotel payments.
• Administra ve tasks (Maintaining documents, classifica on of documents).
• Interac on with Interna onal client.
• Create invoices for customers' hotel reserva on & ac vi es.
EDUCATION
• SC/ O level- PASS (2013)
• HSC/ A level- PASS (2015)
• IATA Course Founda on in Travel and Tourism – Pass
• IATA Course Consultant – Pass with Dis nc on
HOBBIES
SURFING THE NET, READING, SWIMMING, COOKING, AND LOVE TO TRAVEL AND DISCOVER NEW CULTURES, TRADITIONS AND PLACES
AVILA CAPITAL LTD Administra ve Clerk (trainee)
VIPERS LTD Ticke ng Agent
ARABIAN PENUSULIA
TRAVEL TOURS LTD
Reserva ons Agent
RENGANADEN
SEENEEVASEN SSS
KADOSH TRAINING
SERVICES LTD
LATEEFAH BANON
HOSANY
RESERVATIONS AGENT
12,A.R Gassita, Port Louis
adj9bm@r.postjobfree.com