Medical Manager
Resume:
SABRINA JONES
Charlotte, NC ***69 ·
****************@*****.***
I am a strong-minded individual who is determined and eager to learn. I have a strong customer service background and 23 years as a collection specialist. I can communicate effectively and clearly, my honesty and integrity goes a long way. I have been the top collector for over 20 years, trainer, team lead, and the best negotiator.
EXPERIENCE
2013 – PRESENT
SENIOR COLLECTOR, PMAB, LLC
Medical Collections
Filing workers comp.
Liability Insurance
Medical Insurance
Skip tracing accounts for lawsuits
Working with attorneys to close accounts
2010 – 2013
Solace Financial
Collections on second mortgages
Skip tracing
Training
2009 – 2010
Prince Parker & Associates
Collections for Medical Bills
2006 – 2009
Collection Specialist, HSBC
Team Lead
Trainer
Collection of mortgages, automobiles, credit cards, loans
2004 – 2006
Collection Representative, Portfolio Recovery Associates
Collections in Virginia
Collections on Credit Cards, Taxes on Businesses, and Repossessing Automobiles
Customer Service
2000 – 2004
Team Leader, NCO Financial
Collection in NC
Specializing in Repossessing Automobiles
Repossessing Mobile Home Computers and Credit Cards
1983 – 2000
Manager, Food Emporium
Certified Trainer
Making Schedules and Enforcing Company Policies
Organize over 60 employees
Bookkeeper
Accountant
EDUCATION
JUNE 1985
P.S.I institute
ASSOCIATES DEGREE IN COMPUTER PROGRAMMING
AWARDS
2004 – COLLECTOR OF THE YEAR
2005 – COLLECTOR OF THE YEAR
2006 – HIGHEST GOAL SETTER, MVP AWARD
2007 – MVP AWARD
2008 – BEST CUSTOMER SERVICE AWARD
2009 – LEADERSHIP MEDALLION, SHINING STAR AWARD, HIGHEST PERCENTAGE COLLECTED
INTEREST
TEACHING DANCE
PLAYING SOFTBALL
PLAYING BASKETBALL
PLAYING CHESS
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