Customer Representative
Resume:
Madhusmita Sahoo Mobile No: 807-***-****, 971*******
Customer Support Representative Email Id: ***************@*****.***
Address:Noida, Sector -15
OBJECTIVE
Obtain a customer representative service position with the company with an opportunity to focus on leadership, communication, and customer relations skills.
Work Experience
Ison BPO Pvt Ltd
Customer Support Representative
Handled incoming chats from the clients
Provided feedback of the clients to the concerned departments and authorities so as to improve the services
Analyzed customer needs and made arrangements adhering to company policies
Managed to keep records of customer interactions, transactions, complaints, comments as well as actions taken, process orders, forms, and applications
Justdial Limited
Customer Support Executive
Handled incoming calls from the callers
Provided proper and accurate information accortding to their queries
Worked on feedback to improve the quality of services
Education
10th passed from CBSE Board in 2015
12TH passed from CBSE Board in 2018
BCA from Pursuing IGNOU at present
Skills
Written and oral communicator
Typing Speed
Ms word
Problem Solving
Active Listening
Customer Service
Interpersonal Skills
Personal Details
Father Name: Mahendra Kumar
Date Of Birth: 30 August 1999
Gender: Female
Nationality: Indian
Marital Status: Single
Languages Known: Hindi, English, and Oriya
Interest And Hobbies
Browsing internet
Listening Music and watching Movies
Declaration
I hereby declare that the information stated above is true to the best of my knowledge.
Name: Date:
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