Customer Sales

Resume

Sandeep Yadav

MOB : +91-876*******

MAIL : ***********@*****.***

Address : T-2/28, P&T Colony, Mahanagar,

Lucknow-226006 (U.P)

Career Objective:

Seeking to deliver exceptional customer experience in the position of Store Associate. Coming with effective communication skills, sales acumen, and proven customer support abilities. Dynamic professional with over 4 years 10 month in Hotel & Restaurant Industries and 2 Years 6 Month in Retail experience`s in Customer Service, Operations and Team Management.

Profile Details-

Organizational Experience

Travel Retail Services Pvt. Ltd.

(Relay) in CCS Airport Lucknow.

Loss & Prevention Executive

From Sep 2018 to Till Date

• Audit: We have complete audit in Every Store & Warehouse (Like: Cash Till Audit, Locker Cash Audit, Staff Grooming and Stock Check of High Value and etc.)

• Inventory: We have maintain Inventory of Store and Warehouse.

• Reports: We have maintain every day of all report like: Cash Till Audit, Locker Cash Audit, Staff Grooming, Inventory Check Audit, Stock Inward/ Outward, Short/Excess & Damage etc.

• Grievance: We have handling Customer and Staff grievance (Like: Theft, Mis-behavior etc.) HMS host Services (I) Pvt. Ltd.

(Eat At Lucknow Restaurant) in CCS Airport Lucknow. Customer Services Associate

From Sep 2013 to July 2018.

• Manage transactions with customers using cash registers.

• Scan goods and ensure pricing is accurate.

• Collect payments whether in cash or credit.

• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.

• Issue receipts, refunds, change or tickets.

• Redeem stamps and coupons.

• Cross-sell products and introduce new ones.

• Resolve customer complaints, guide them and provide relevant information.

• Provides front line assistance and support for VIP guest, clients, and visitors

• Greet customers when entering or leaving the store.

• Maintain clean and tidy checkout areas.

• Handling cash banking and card cash reconciliation.

• Track transactions on balance sheets and report any discrepancies.

• Bag, box or wrap packages.

• Handle merchandise returns and exchanges.

ACADEMIA

2015- Graduation (B.COM) completed from Ram Manohar Lohiya (Awadh University) Faizabad. (U.P) 2012- Intermediate passed from UP Board.

2009- High School Passed from CBSC Board.

PERSONAL DOSSIER

Name : Sandeep Yadav

Father Name : Chandra Prakash Yadav

Date of Birth : 01th Jan 1994

Linguistic Abilities : English, Hindi

Sex : Male

Marital Status : Unmarried

Permanent Address : T-2/28, P&T Colony, Mahanagar, Lucknow-226006 (U.P) DECLARATION:

I hereby affirm that the information in this document is accurate and true to the best of my knowledge. Date:

Place: (Sandeep Yadav)

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