Service Representative Customer

CURICULUM VITAE

PERSONAL DETAILS

Surname: RAMPHUL ( DUSORUTH )

Other name: Anishta

Address: B9 CITE BALLISON ROSE BELLE

Marital Status: MARRIED

Gender: FEMALE

Date of Birth: 27thMay 1988

Age: 32

Nationality: MAURITIAN

Mobile: 58114468// 52511329

Email: ****.*******@******.**

ACADEMIC CERTIFICATE

CAMBRIDGE SCHOOL CERTIFICATE 2005

Establishment: Hamilton College Mahebourg

Qualification; English Language; Seven

; Principles of Accounts; Six

; Economics; Five

; French Seven

; Mathematics Eight

; Hindi Four

; Commerce Six

Other Qualifications & Skills

. Computer studies: word, excel, internet at Dolphin informatics.

. Lower six at Mauritius College Cure pipe

. Receptionist, Telephonist and Secretary Courses at Dolphin Informatics

. Hindi certificates awarded by Hindi Pracharini Sabha.

. Reliable, honest and trustworthy.

. Self-motivated and commitment to provide a quality service.

Employment / Training History

(1) Cashier @ ROYAL TASTE during school holidays

(Year); from January 2008 to October 2009.

(2) Salesgirl @ Hugo boss (airport)

(Year); from October 2009 to January 2010.

(3) Cashier @ TROPICAL TIMES

(

Year); from January 2010 to April 2010.

(4) Customer agent @ CSL (Mauritius telecom)

(Year); from April 2010 to December 2012

MAIN DUTIES; - receiving calls from customer about problem dealing with their

Mobile

- Transferring call to concerning person within the company

- Taking complaints made by customer and entering on

Database

- Sometime doing service 150 and 152 when lots of calls

(5) CLERK @ WORLD FREIGHT FORWARDING LTD

(Year); January 2013 to march 2013

MAIN DUTIES; - To inform agent about arrival of shipment

- Prepare sale invoice

- Work out operation sheets

- Do follow up

- Send details to agents

- Receiving calls and transferring to concerning person

- Greet, assist and direct visitor to concerning dept.

- Check notice of arrival

(6)TRAINEE ADMIN SUPERVISOR @ SHAMAL MANAGEMENT SERVICES LTD

(Year); October 2013 to May 2014

MAIN DUTIES; -

(1) ORDER PROCESSING;

Acceptance after necessary verification of orders

Filing, processing, invoicing and delivery of orders

Monitoring & reconciliation of orders

Receipts and issue of goods, including gift & premium items

Monthly stock count and reconciliation

Ensure orderly storage and cleanliness of stores

(2) CASHIER FUNCTIONS

Receive and bank all payments received at the office

Summarize and reconcile all money received

(3) GOODS ON LOAN -MEMO

Delivery, monitoring and clearing of memo

(4) MEETINGS AND TRAINING

Sets up meetings room for meetings and training

(7) Stewardess @ ATOL OBEROI(Airport of Mauritius)

(Year); September 2017 till November

(8) Cashier and sales girl @ duty free paradise (hyvec group)

Year; October 2017 till june 2020

Interests / Activities;

. Very keen interest in extra-curricular activities likes Badminton, swimming

. Surfing the net and playing computer games.

. Chatting with friends and cracking jokes

I would welcome the opportunity to interview with your company. Should you need to reach me

Please feel free to contact me on 58114468

Thank you for your time and consideration and I look forward to talking with you soon.

I hereby declare that the above information is true and correct to the best of my knowledge and

Belief.

RAMPHUL (DUSORUTH ) ANISHTA

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