Barista, Artist, Writer, Content Creator
Resume:
Aubrey Woolfenden **** N **th Way Phoenix, AZ ****4 Cell: 623-***-**** - ******.******@*****.*** instagram:@waunderlink
Summary
Well rounded worker with a strong background in guest services. Friendly, efficient, detail
oriented and experienced in interpersonal communication.
Highlights
• Positive and friendly • Hardworking and problem solving
• Works well independently or with a team • Reliable
• Experienced in guest relations • Excellent communication skills
Experience
Dutch Bros Coffee - Gilbert, AZ
August 2020 to current
Barista
Maintain a clean environment and uphold health code standards.
Knowledgable about menu and off menu items as well as company history.
Create relationships with customers.
Ask and educate customers regarding drinks.
Stocking, cleaning tasks, taking orders from customers, handling transactions.
Maintain quick speed while making drinks with accuracy in the recipes.
Harkins Theatres - Tempe, AZ
June 2019 to August 2020
Team Leader
Ensure guests have the ultimate moviegoing experience.
Maintain a clean theatre.
Work well with a team.
Knowledgable about theatre operations and policies.
Prepare food to order in concessions.
Train new team members.
Lead team members in completing daily tasks.
Feed My Starving Children - Mesa. AZ
March 2018 to July 2020
Volunteer Program Facilitator
Facilitate volunteer production of meals packed for malnourished people around the world.
Complete duties in assigned area each shift.
Coordinate and communicate with coworkers constantly to keep sessions running smoothly.
Present safety rules, instructions and information about the organization to groups of up to 230 people in a timely and concise manner.
Ensure safety of volunteers, employees and the recipients of donated food.
Work in a warehouse setting including operating pallet jacks, regularly lifting 50 pounds and proper use of equipment.
Effectively communicate clean up procedures to large groups, often more than 200 people, to complete tasks in a small amount of time.
Complete opening and closing procedures, including cleaning, counting cash registers and restocking.
Operate cash register and handle money.
Train new employees in all four areas of the job, which include warehouse, orientation, clean up and cash register.
Work with diverse groups of employees and volunteers.
Contact registered volunteers via telephone to relay necessary information prior to their session, such as adult ratios for groups with children, reminder to register all group members online, reminder of the session time and answered any questions they had.
Maintain steady work flow under pressure.
Babysitter and Nanny
April 2007 to April 2019
Provided babysitting and nannying services to dozens of families with as many as 5 children.
Worked with children from ages 3 months to 15 years.
Provided transportation for children using my own vehicle and families vehicles.
Cared for children while parents traveled, including homework help, drop off and pick up from school, pack lunches, morning and evening routines, maintaining a clean house.
Implemented learning opportunities and stimulating creative activities.
Homework tutor.
Communicated with parents and give updates concerning their children’s activities and well being.
Global Chiropractic - Tempe, AZ
April 2019 to June 2019
Back Office Chiropractic Assistant
Taught stretches, conducted range of motion tests and utilized spinal decompression table for specified patients.
Maintained a clean office.
Ensured patients were seen in a timely manner in proper order.
Answered phone calls and made phone calls to patients.
Input data on the computer and kept information up to date.
Dispensed Durable Medical Equipment, such as back braces and TENS units, to patients and explained proper use.
Ordered supplies and kept track of receipts.
Worked closely with doctors and other staff members to provide excellent service to patients.
Harkins Theatres – Chandler Fashion Center, AZ
June 2017 to April 2018
PlayCenter Assistant Manager
Maintained a clean, safe and fun environment in the PlayCenter.
Performed all opening and closing duties, including paperwork and cleaning.
Reception duties such as answering phone calls, taking reservations, updating guest information and ensuring complete registration cards for each family.
Interacted with children in a friendly, personal manner while monitoring their behavior and safety.
Created arts and crafts for children.
Effectively communicated PlayCenter policies.
Built relationships with guests and ensured satisfaction.
Conducted interviews, made phone calls to prospective employees.
Completed inventory, ordered supplies and maintained a set budget.
Attended and conducted meetings.
Created schedules for employees.
Communicated effectively using written word.
Trained new employees in closing procedures, interaction with children and reception duties.
Handled guest concerns professionally.
Walt Disney World
January 2017 to May 2017
Quick Service Food & Beverage
Provided excellent guest service by answering guest questions, keeping a positive attitude in all situations and going above and beyond to ensure satisfaction.
Assisted with daily kitchen and dining room operations, such as maintaining a clean environment and preparing food.
Worked efficiently with coworkers to provide the best experience for guests.
Overcame barriers of culture and language.
Attended to hundreds of guests daily.
Completed assigned tasks according to standards set by Disney.
Harkins Theatres - Happy Valley & Queen Creek, AZ
April 2014 to January 2017
PlayCenter Team Member
Maintained a clean, safe and fun environment in the PlayCenter.
Performed all opening and closing duties, including paperwork and cleaning.
Reception duties such as answering phone calls, taking reservations, updating guest information and ensuring complete registration cards for each family.
Interacted with children in a friendly, personal manner while monitoring their behavior and safety.
Created arts and crafts for children.
Effectively communicated PlayCenter policies.
Built relationships with guests and ensured satisfaction.
Tutor Time - Anthem, AZ
June 2013 to December 2013
Assistant Teacher
Maintained daily records of activities, behaviors, meals and naps.
Read stories to the children and taught them painting, drawing and crafts.
Communicated daily with parents and about activities, behaviors and problems.
Redirected children to encourage safe, positive behaviors.
Assisted in creation of activities and curriculum to promote learning and creativity.
Worked with children ages 6 weeks to 10 years.
Accompanied on field trips to the theatre, museums and parks.
Maintained a safe, clean and well supervised play and learning environment.
Developed relationships with parents and children.
Education
Mesa Community College - Mesa, AZ
2019- current: Digital Illustration
4.0 GPA
Chandler-Gilbert Community College – Chandler, AZ
2016-2017: Coursework in vocal performance
3.8 GPA
Rio Salado
2014-2017: Coursework in Child Development and Education
Learned online through self-directed study
Boulder Creek High School – Anthem, AZ
Graduated 2013
Advanced Placement, Dual Enrollment and Honors courses
Member of National Honor Society
3.6 GPA
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