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Executive Assistant Social Media

Location:
Brooklyn, NY
Posted:
February 16, 2021

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Resume:

Aurela Syku

347-***-****

**********@*****.***

PROFESIONAL SUMMARY

C-Level Executive Assistant with extensive experience in event coordination, travel logistics, property management, conflict resolution, and cost reduction. Result-oriented professional with a track record of developing and implementing innovative procedures to streamline processes and maximize efficiency. Dedicated and efficient project manager leveraging organizational skills to ensure seamless completion of outlined goals in keeping with projected timelines and budgetary constraints.

PROFESSIONAL EXPERIENCE

Angelo Gordon, New York, NY 2019 – Present

Senior Executive Assistant to Chief Investment Officer

Responsible for maintaining the CIO’s calendar, including continual refinement of scheduling meetings, appointments and changing travel arrangements.

Manages meetings and attendees, including pre-meeting materials, briefing information, logistics and meeting follow-ups.

Manages all travel arrangements, booking lodging, securing transportation, and acquiring visas in order to successfully orchestrate three domestic trips and two international trips per month.

Creates and updates job descriptions, reviewing departmental head counts, interviewing candidates and arranging for “super days” for final candidates to meet with the CIO and the rest of the team.

Maintains and updates conflict of interest records, financial records, spreadsheets and databases on a weekly basis.

Maintains a current list of all daily protocols, passwords, team vacation plans, coverage plans and team travel commitments.

Collaborates with all levels of the organization as well as external clients, guests and vendors regarding their need of the CIO. Ensures all communications via, phone, email or in-person are articulate, professional and respectful.

Responsible for all official internal departmental announcements including drafting and subsequent review with CIO.

Assisted HR Department in creating job descriptions and new-hire onboarding.

Anticipates the needs of the CIO by remaining attentive and knowledgeable in the business and industry news.

Prepares PowerPoint presentations for investor meetings including a master presentation that is now used in all investor meetings.

Currently a member of the department’s internal hiring panel, participating in interviews to best assess cultural fit and translatable skillsets.

Responsible for complete departmental event planning including vendor interviews, visitation of sites for venue selections, reviewing of contracts and overall event execution including invites, catering and post-event travel coordination.

Golob Capital, New York, NY 2018 – 2019

Senior Executive Assistant

Managed the President’s professional calendar, utilizing Microsoft Outlook to create daily event rundowns, update meeting schedules, and create seven-minute meeting reminders.

Managed all travel arrangements, booking lodging, securing transportation, and acquiring visas in order to successfully orchestrate six domestic and four international charter flights over six months.

Handled complex communications, liaising with CEOs, managing directors, and assistants across time zones in order to schedule weekly lunches with external and internal leadership.

Resolved scheduling conflicts, rearranging meetings and leveraging rapid change management and interpersonal communication skills in order to present alternatives, satisfying all affected individuals.

Oversaw multiple properties, supervising property managers, verifying vendor arrival and punctuality, and monitoring renovations to ensure the successful completion of all tasks.

Bloomingdale’s, New York, NY 2017 – 2018

Senior Executive Assistant

Oversaw four departments, managing administrative tasks and travel, implementing innovative solutions for streamlining daily operations, and maximizing organizational outcomes.

Administered document management, appropriately handling all relevant emails and bimonthly work charts in order to maintain confidentiality and maximize operational efficiency.

Designed a new customer service strategy, utilizing NPS Reporting to evaluate the needs of top-of-the-line clients; leveraged insights to optimize the customer experience, maximizing satisfaction.

Re-engineered supply provision, consolidating and distributing supplies to each floor in order to maximize efficiency, which decreased expenditure by 15% and was adopted as a building-wide practice.

Brainstormed and implemented team-building strategies, creating town halls, birthday celebrations, and 30-minute rapport meetings in order to create a respectful environment and increase retention.

Developed and coordinated an innovative orientation plan, emphasizing cross-functional communication to maximize effective operations.

Cravath, Swaine & Moore LLP, New York, NY 2015 – 2017

Executive Assistant / Client Services Coordinator

Oversaw administration for one of the top law firms in the United States, liaising with C-suite executives, scheduling meetings, and planning travel to support up to six partners at a time.

Scheduled meetings by booking all requisite conference rooms and arranging meetings and teleconferences via Microsoft Outlook and ESP 2000.

Directed high-volume client services, managing up to seven simultaneous phone calls in addition to creating and updating eight reports and spreadsheets per day in order to optimize daily operations.

Planned customized travel plans for high-level executives, acquiring up to six visas at a time, making phone calls, and creating meal plans that accommodated food allergies and dietary restrictions.

Assembled presentations, organizing content and ensuring seamless logistical execution in order to maximize effectiveness and ease-of-use for executive usage.

DDC, New York, NY 2014 – 2015

Executive Assistant to the CEO

Utilized time management skills directing administrative initiatives in support of one CEO and one partner.

Oversaw social media usage, posting pertinent information about products and unique events to increase public awareness of company activity; built a following of 30K from zero.

Interacted with storage facilities and managers to evaluate inventory and customs hold-ups in order to execute international cash transfers based on executive schedules.

Oversaw eight properties, ensuring all financial activity adhered to policy, and that all necessary maintenance was performed in keeping with expectations.

Cerina General Contracting, Astoria, NY 2010 – 2013

Executive Assistant / Office Manager

Organized records and track expenses via Word, Excel, and Oracle in order to locate and secure outstanding monetary resources.

EDUCATION

Master’s of Science (MSM)

Business Management, Fordham University, Gabelli School of Business

Bachelor of Business Administration (BBA)

Law & Criminal Justice, Minor: English, John Jay College

SKILLS / COMPETENCIES

MS Office, Photoshop, IBM Notes, CUEAC Assistant Console, Notary (NYS), PassagePoint, Diary Entry, ESP2000, iExpense (Oracle), PeopleSoft Bluewave Security Systems, Workday, Concur, Ultramar Travel, LinkedIn Learning



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