Customer Support

have worked with : concentriix, conduent, vxi and sitel. i ensure to deliver needed actions on time and greet customer cheerfully and professionally. in relation, have to emphatize and build rapport with clents. Maintain basic knowledge on products and services. Clarify cuatomer requirements, probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer. Listen attentively to cuatomer needs. Build long lasting relationship with cuatomers. Ensure client approval in all transactions and adherence on internatiobal laws.