MD ILIYAZ AHMED

Hyderabad, India Tel: +91-903******* EMail ID: adj8br@r.postjobfree.com

PROFILE

Driven professional with over 8 Years 9 Months of broad experience Finance & Banking industry. Supervised 70 executive team leaders and oversaw financial and operational processes.. Broad-based management skills, with strong planning, communication, organizational, and decision-making ability to successfully direct concurrent projects.

CORE COMPETENCIES

• Strategic Planning

• Process Improvement

• Oragnaized

• Data Analysis

• Technology Savvy

• Collabrate Leader

• Professional Development

• Project Management

• Project Managment

• Team Leadership

• Strong Communicator

• Quality Assurance

WORK EXPERIENCE

WIPRO Limited Ltd Hyderabad

Growth Path:

July’11 –April’14 : Junior Associate.

Apr’14 – Mar’16 :Team Leader – Operations

Mar’16 - June’18: Team Leader – Operations

Apr’19-Sep’19: Team Leader –Operations

Oct’19-April’20: Executive-Operations

Client: ICICI BANK LTD.

Data Capturing: Capturing data from various internal and external sources of an organization. Record data about transactions on some physical medium such as paper form or enter it directly into a computer system.

Processing of data: The captured data is processed to convert it into the required management information. Processing of data is done by such activities as calculating, comparing, sorting, classifying and summarizing.

Storage of information: Storing processed or unprocessed data into fields, records, files and databases for future use. If any information is not immediately required, it is saved as an organizational record.

Retrieval of information: MIS retrieves information from its stores as and when required by various users.

Key Result Areas Team Leader (Home Loan):

Daily MIS for entire BPO operations of Vara Infotech Pvt Ltd Hyderabad location.

MTD preparation to analyze the quality & productivity of various parameters.

Analyzing the reports Quality and Productivity Report Giving feedback and suggestions for the Associates on Daily Basis.

Attending weekly calibration secession with Quality Team Members. Making them all the Quality Team members are in single Page.

Preparing and Training the new Quality Team Members from the best Associates by keeping the calibration test.

TAT Control-Customizing the BDE process with in a TAT.

Processing monthly billing & Reconciliation, raise an I-Memo approval for payment process.

Handling calls and Client Mails resolving quires.

Monthly, Quarterly & Yearly MIS Reports as requested by senior management.

Creating user ID’s for required application.

Training to the new Employee’s

Co-ordinating with location’s in various factors to resolve the issues.

Key Result Areas Team Leader (Jewel Loan):

Managing the end-to-end operations of Jewel Loans, including storage and retrieval of Loan Applications and other documents at a PAN India level

Administering the complete documentation and KYC verification as per the checklist in an accurate manner

Responding to service requests & escalations raised by branches or by the customer through internet banking, within the stipulated TAT to ensure maximum customer satisfaction

Preparing and publishing MIS reports to the senior management for business analysis, forecasting and better decision-making overall

Improving back-end processes to increase operational efficiency and reduce TAT

Leading a team of executives, training new members, motivating the team and monitoring their tasks to ensure optimum performance, productivity and accuracy

REWARDS & RECOGNISATION

Appreciated by client (I-SEC) for maintaining a TAT in the year 2015

COMPUTER SKILLS

MS Word

Excel

Power Point

SAP

EDUCATION

BSC (comp) (MSCs). Institution for Skill Development & Cretification in 2011, Hyderabad.

Intermediate, Board Of Intermediate from vishwa chaitanya junior college, Hyderabad.

S.S.C, Board of Secondary Education from Srinivasa high school (secondary school of education), Hyderabad.

Personal Details:

Name :MDI LIYAZ AHMED

Date of Birth : 28-SEP-1989

Sex : Male

Nationality : Indian

Marital Status : Married

Languages known : English, Hindi & Telugu.

Address : # 2-14-7, Beerappagadda, Uppal, Medchal –39

Declaration

I hereby declare that above mentioned information is true to the best of my knowledge and belief.

Date:

Place: (Md.Iliyas Ahmed)

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