Elaine
Luallen
eMail: *************@*****.***
Cellphone: 318-***-****
Bossier City, LA 71112
http://www.linkedin.com/in/elaineluallen
Objective
Seeking a position where I can maximize my
20+ years of customer service, database and
office management, and people skills in a
positive office environment.
Summary
Hardworking and reliable Financial
Assistant with strong ability in Assisting
Customers and Maintaining Confidential
Files. Offering CRM Knowledge, MS
Office Experience and Excellent
Customer Skills. Highly organized,
proactive, and punctual with team-
oriented mentality.
Skills
• 22 Years of Banking Experience
• Teller Experience
• Account Management (Open/Close)
• Loan Counselor
• Assistant Branch Manager
• Report writing expertise
• Payroll administration
• Documentation skills
• Organization
• MS Office
• Customer service
• Relationship development
• Administrative support
• Process improvement
• Communications
Education
• High School Diploma
Experience
Rosestone Financial Group
Financial Assistant Shreveport, LA
03/2019 to 08/2020
• Maintained Customer Relations and Databases
• Maintained and Created Files as Needed
• Scheduled and Maintained Office Calendar
• Assigned Appropriate Priorities to Customer Communications
• Scheduled Outside and In Office Meetings as Needed Edward Jones
Branch Office Administrator Bossier City, LA
03/2015 to 03/2019
• Scheduled Appointments
• Served as the Personnel Client Contact
• Maintained Customer Database
• Created and Maintained Client Files and Contact Sheets Kadebell's Gift Shop
Office Manager Bossier City, LA
05/2011 to 01/2015
• Responsible for Payroll, Incoming, and Outgoing Receipts
• Responsible for order processing
• Maintained Compliance with federal and state laws. Merchant Services Inc.
Credit Card Processing and Sales Representative Oklahoma City, OK 10/2007 to 05/2011
• Developed innovative methods to market, present and sell services that resulted in recognition as top company salesperson in several different sales periods.
• Delivered customer support to over150 service purchasers, including advocating for client needs and resolving complaints from card usage experiences.
• Regional Manager of North Louisiana, East Texas, and Southern Arkansas.
• Maintained, serviced, and replaced equipment as needed.