Glenn Fernandes
Mumbai
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
PERSONAL INFORMATION
Address: BLDG NO.05 A-WING ROOM NUM.104, JAI BHOLE NAGAR DINQUARRY ROAD, PANJRAPOLE CHEMBUR, Mumbai, 400088
Date of birth: 11-05-1992 MUMBAI
Nationality: Indian
Driving License:
Hobbies: Travelling, Listening to Music and Playing Cricket.
LANGUAGES
KONKANI
English
Marathi
HINDI
SKILLS
Customer Service
Fast Learner
Ability to Work in a Team
Highly Motivated
WORK EXPERIENCE
* September 2020 – December 2020
SR.ASSOCIATE at FIRSTSOURCE SOLUTIONS LIMITED, Mumbai
Working for American Express credit card collections for customers based in United States of America.
* May 2014 – June 2020
SR.ASSOCIATE at RADIUS GLOBAL SOLUTIONS, Mumbai
Working for American Express credit card collections for customers based in United States of America.
* January 2012 – April 2014
SR.ASSOCIATE at ALTISOURCE INDIA PVT LTD, Navi Mumbai
Working for American Express credit card collections for customers based in United States of America.
* March 2011 – December 2011
SALES REPRESENTATIVE at DE-ATLANTIC CREATIVE SOLUTIONS, Navi Mumbai
Worked for New York based company to provide discounts to the customers on their utility bills.
EDUCATION
* June 2011 – March 2012
MAHARASHTRA UNIVERSITY, Mumbai HSC (COMMERCE)