Hector Nuñez

Sarasota, FL US: 312-***-****; MX +54-984-***-**** – adj84w@r.postjobfree.com

SUMMARY

Executive Hospitality Professional with unwavering focus on customer experience, achieved through exemplary communication, facilitation and problem-solving skills, tremendous ability to develop teams and create significant productivity improvements. Extensive experience in corporate services, developing, opening and operating hotel operations in upscale and luxury hotels across multi brands in the US, and Mexico and the Caribbean. A strong analytical, agile, team focused, results driven and hands on individual with the proven ability to be successful in different settings (countries, positions, teams, property and corporate environment). Multi-unit management and support experience, including P&L responsibility. Passionate about advancing people, creating value and delivering exceptional results across organizations. High energy, highly ethical professional who makes a genuine, positive difference in every opportunity and interaction witch result on the implementation of a highly engaged customer-centric culture. Always living by my commitment to my humanity through honesty, trust, humility and integrity.

PROFESSIONAL EXPERIENCE

Mar y Cielo International Corporation, a Hospitality Management Group; Founder & CEO

May 2020 – today. https://marycielointernational.com/

We deliver thoughtful and timely service surpassing the competition, thanks to highly valued and empowered employees nurtured in our inclusive, purpose-driven environment. We are responsible and contributing members of society, committed to upholding uncompromising values, honor and integrity. Our “Quality Core Management” team consists of dedicated hospitality professionals with a proven track record in the areas of operations, finance, sales and marketing, and human resources. Mar y Cielo International’s holistic approach to optimizing hotel assets is unique for each property and will result in superior returns for our clients. At Mar y Cielo International, we are driven to transform distressed and under-performing boutique and branded hotels into highly profitable assets and market leaders. Understanding the unique nature of hospitality, Mar y Cielo International provides customized solutions that address not only the operational needs, but also the true character of the property, in all areas.

Managing Director & General Manager

Azulik Tulum – Azulik Uh May - Grupo Azulik – Riviera Maya, Quintana Roo, Mexico - May 2019 – Mar 2020

Socio Director / Associate Director

Praxis Asesores Ejecutivos, (Executive Consulting) CDMX, Dec 2018 - today

Designed, created and executed a professional services certification and recognition program in the Mexican state of Guanajuato ordered by the Secretary of Tourism and the State Governor:

“ESTRELLAS GUANAJUATO”

General Manager

The Iron Horse Hotel - Milwaukee, WI - Aug 2016 to May 2018.

General Manager

Aparium Hotel Group – Chicago, IL Jan 2015 - Aug 2016

Chief Operating Officer

Imerman Angels (Non-for-Profit) Chicago, IL - May 2013 – 2016

Diagnosed with stage 4 Head & Neck cancer in 2011 – 2013 /Cancer fighter and Survivor

Corporate Director of Food & Beverage Operations

Karisma Hotels & Resorts (Riviera Maya, Dominican Republic) Apr 2010 to May 2011

Corporate Director of F&B and Director of Dining Services

Senior Lifestyle Corporation - Chicago, IL Jan 2006 to Apr 2010

Director of Food & Beverage

MGM Mirage Hotel Group, The Beau Rivage, Biloxi, MS based in Chicago, IL - Jan 2005 to Jan 2006

Starwood Hotels & Resorts 2002 – 2005 Atlanta, GA, Chicago, IL

Executive Director Food & Beverage

The Ritz-Carlton Hotel Company 1992 – 2002

EAM F&B Director

Restaurant Manager, In-Room Dining Manager, Director of Bar Operations, Executive Steward, Director of Banquets and Catering, Cataring Director, Executive positions: General Manager of Restaurant Operations, Executive Director of Food & Beverage

Cancun Mexico, Pasadena, CA., Marina del Rey, CA., Laguna Nigel, CA., San Francisco CA., Naples FL., Amelia Island, FL., Atlanta, GA., New Orleans, LA., Half Moon Bay, CA., San Juan, Puerto Rico, Hotel Arts, Barcelona SP.

EDUCATION

Bachelor of Science - Sociology, Universidad Nacional Autonoma de Mexico - México, DF, México 1981-1984

Restaurant & Hotel Administration, Universidad Munguia, Cancún, QR, Mexico 1985 – 1986

Diploma Business Administration, Chicago, IL 2012 - 2013

Six Sigma, Green Belt certification, Marina del Rey, CA. 1998

Fouquet de Paris Culinary School, Paris, FR. And Mexico 1981 - 1984

Hotel Management Certification, 2012, Chicago, IL

Capacitador y certificador de prestadores de servidores turísticos. Secretaría de Turismo del Estado Guanajuato

PROFESSIONAL AFFILIATIONS

Co-founder of the International Tourism Resources Network

Member of Food & Beverage Management International Competency Standards since 2012

Member of the International Standard Development Committee. Oct 2011 – Dec 2012

Canadian Tourism Human Resource Council – Montreal, Canada

Member of the International F&B Corporate Opening Team - Ritz-Carlton Hotel Company Jan 1995 to Dec 2001

Member of the Community Association Managers International Certification Board

Certified M100 Community Association Management

Executive Advisory Board Member, Northwestern, Jan 2106 –present

Patient & Family Advisory Board Member, Northwestern, Jan 2012 – present

Patient & Family Advisory Council Member, Lourie CCC, Jan 2012 – present

External Advisory Board Member, Northwestern Medical Faculty Foundation, Nov 2014 – present

Executive Advisory Board Member, CancerCare, Jan 2017 – present

Chicago & NY Marathon Finishers X 4; 70.3 IronMan finisher X 2; many International Triathlon finisher

Hospitality Food & Beverage

National Restaurant Association

World Gourmet Society (WGS)

F&B Management Professionals Network

Chicago Hotel & Restaurant Manager Association

International Hospitality Consultants

Profesionales Mexicanos en el Extranjero

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