Mechanical Engineer Customer Care

CURRICULUM VITAE

NAKAMYA HADIJAH

Tel: 075*-******

Email address: **********@*****.***

PERSONAL DATA:

DATE OF BIRTH:

MARITAL STATUS:

NATIONALITY :

5th May 1993

Single

Ugandan

GENDER: Female

CURRENT ADRESS: Kireka Zone ‘C’

PROFILE:

I am self driven person with good education background and excellent interpersonal and team player.

I am very open to career development, acquiring new skills, facing new challenges and meeting new people to learn from each other.

CAREER OBJECTIVE:

To fully utilize my potential for the benefit of the organization and personal growth to gain experience and career development to positively transform the organization. EDUCATIONAL BACKGROUND:

2015 -2018 YMCA Comprehensive Institute

Bachelor’s Degree in Catering and Hospitality Management 2012 African Child International

Certificate in computer Applications

2011-2012 Martin Luther King’s College

Uganda Advanced Certificate of Education

2007-2010 Kitebi Secondary School

Uganda Certificate of Education

1999-2006 Kireka C/U Primary School

Primary Leaving Examination

LANGUAGES:

English

Luganda

WORKING EXPERIENCE:

Period Oct 2018 to date Place

EGProjects (U) Limited Post

Administrative Assistant

Duties

Answering and directing phone calls to relevant staff

Ordering and taking stock of relevant staff.

Scheduling meetings and appointments

Period March 2015 to March 2018

Place God’s Mercy Engineering and Computer Solutions Centre Post Customer Service Representative

Duties

Answering calls

Entry of large volume documents

Customer care

Maintenance of good service delivery

Transactions

Period March 2019 to June 2019

Place BRAC Uganda Bank Ltd

Post Data Assistant (HR Department)

Duties

Entry of large volume documents

Assisting where need be.

Helping in interview schedules

SPECIAL KEY ABILITIES:

To command team work

Attitude to learn quickly

Ability to work with all categories of people

Obedient and hardworking

Flexible

Social and humorous

Completing given tasks

Customer care

Time conscious

SKILLS:

Computer skills

Communication skills

Managerial skills

Interpersonal skills

Internet usage

HOBBIES:

Travelling and adventure

Singing

Making friends

Reading literature

Listening to music.

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REFEREES:

1. Mr. Kalyebara Davis

Manager Business Development

EGProjects Uganda Limited

Tel: 077*******

2. Mr. Waako Simon

Mechanical Engineer

God’s Mercy Engineering and computer solutions centre Tel: ++256-***-******

3. Miss Nattabi Lukia

HR Personel

BRAC Uganda Bank

Tel: +256-*********

DECLARATION:

I the undersigned certify that to the best of my knowledge and belief, this data correctly describes me, my qualifications and experience.

Date……16

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