Desktop Support Engineer

RESUME

GUDDANTI SRIAKNTH Email:********.*********@*****.***

CHIRALA Mobile: +91-995*******

PRAKASAM(DT).

Professional Summary:

A result oriented Senior Desktop Support Engineer 6years of experience in systems Installation, maintenance.

Responding to inquiries from staff, administrators, service providers, site personnel to provide technical assistance and support.

Educational Qualification:

B.TechIT from University of JNTUK year of passing 2012 with 62.86%.

INTERMEDIATE from Board of Intermediate Education year of passing 2008 with 79.0%.

S.S.C from Board of Secondary School Education year of passing 2006 with 69.5%.

Work Experience:

Worked as Facility Management Engineer (FME) at EQUUS ICT SERVICES INDIA PVT.LTD with client of MAHINDRA FINANCE. From January 2015 to October 2017.

Worked as Senior Desktop Support Engineer at Net Business Solutions (India) Ltd. From October 2017 to January 2021.

Roles and Responsibilities:

1. Desktop/Laptop installation, Softwares installation,testing, cleaning, troubleshooting.

2.Installation of Antispyware Antivirus

3.Email set up and Data Back-up Transfer using system backup utility.

4.Maintainance of Networking devices.

5.Expertise installing and Configuring WiFI Routers and MAC binding.

6.Expertise in troubleshooting Systems in the Network.

7.Vendor Co-ordination

8.IT Assets Purchase

9.Supervising the setup process for all new branches in projection process,installing and Maintaining IT infrasructure such as desktop’s, MFD, UPS, Network Connection.

10.IT Adudit in the branches as per company norms.

Declaration:

I hereby declare that the above information furnished by me is true to the best of my knowledge.

Date:

Place: Yours Faithfully,

(GUDDANTI SRIKANTH)

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