Manager Service

Evangelyn Cruzado Fronda

Karuhatan Valenzuela City

Cp # 099********

**********@*****.***

CAREER OBJECTIVES :

To be a part of your prestigious company that offers me growth, personal development and career opportunity that would continually challenge me to strive excellence. Nickname: Vhanj

Place of Birth: Oriental Mindoro

Date of Birth: February 22 1993

Height :5:5

Civil Status: Single

Religion: Church of Twelve Tribes

EDUCATIONAL ATTAINMENT :

Tertiary: Roxas Institute of Science and Technology Roxas Oriental Mindoro

2009-2011

Secondary : Dayhagan National High School

Dayhagan Oriental Mindoro

2006-2009

Primary: Ogbot Elementary School

Ogbot Bongabong Oriental Mindoro

2000-2006

TRAINING :

Customer Service 1 ( Indetex Training)

Enzo Building Senator Gil Puyat Ave Makati City

Human Resources Department

March 27 2015

Transforming for Peak Performance

City Garden Grand Hotel Makati City

July 23 and 24 2015

WORK EXPERIENCE:

International Specialty Concepts Inc ( Zara)

Store Supervisor

June 06 2013- January 2021

Duties and Responsibilities:

Setting goals for performance and deadlines in ways that comply with company plans and vision.

Organizing workflow and ensuring that employees understand their duties or delegated tasks.

Monitoring employee productivity and providing constructive feedback and coaching.

Pass on information from upper management to employee and vice versa.

Prepare and submit performance report and other documents.

Receiving of all documents incoming and outgoing.

Report and Analyse the status of the store.

Ensure excellent customer service by training employee and providing feedback to existing employees regarding areas of improvement and development

Develop and deliver training methods, materials and programs relative to building operating standards

Establish a team environment by coordinating and coperating with peers, sharing recognition, supporting interdepartmental and company wide objectives Rustans Marketing Specialty Concepts

Marks and Spencer

Sales Associate

November 09 – Jan 15 2013

Duties and Responsibilities

Greet the customer and give excellence customer service.

Maintain the image of the floor and replenish.

Coordinate to manager for all the tasks given.

Check the item regularly.

Watsons Personal Care Stores

SM Department Store

January 15- Jun 12 2015

Duties and Responsibilities

Providing customer satisfaction by rendering excellent service

Keep clean the area before the store open.

Baker’s Fair Foodmart Inc

Data Encoder

August – January 05 2014

Duties and Responsibilities

Make sure all the orders are properly encode.

Encode all the documents incoming and outgoing.

Report to the manager every end of the month.

Make sure all the documents are organized.

CHARACTER REFERENCE:

Angie Bulacan – Retail Manager- 090********

Reynalyn De Castro – Store Supervisor - 099******** Marjorie Fiesta – Event Organizer – 091********

I hereby certify that the above information are true and correct to the best of my knowledge and belief.

Evangelyn Cruzado Fronda

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