Charanjeet
***************@*****.***
Summary
A professional field technician with proven experience in technical and customer support service; has vast knowledge in application system programming, diagnosis and development; can render work beyond office hours and can manage time wisely; results-oriented and passionate; with a driven spirit and optimism.
Skills
Excellent communication and interpersonal skills.
Proficient in MS Office
Equipment Handling
Customer Service
Expert in problem solving skills
Education
Sheridan College Jan 2016 – Apr 2017
Brampton ON
Office Administration Executive; Advance Diploma
Work Experience
Field Technician Jun 2020 – Present
Edmonton, AB
Working as a network technician
Expert in ADT security
Compatible working in a high paced environment
Provided software, hardware and operational support to ensure minimal down time and maximum staff productivity
Installed and tested network infrastructure equipment including switches, routers, servers and structured cabling systems
Troubleshooting (Systems, Electronics, Network, Software)
Resolved software upgrades for bugs and glitches
Administrative Assistant Jun 2017 – May 2020
New West Transport Ltd, Calgary, AB
Responding to customer’s phone calls and emails
Scheduling owner’s meeting with vendors, clients
Assisted owner in drafting new business plans
Filling applications on the behalf of the owner
Order and maintain office supplies
Negotiate with prospective clients
Maintain company documents
Respond to any message from current contractor Bison during the owner’s absence