Security Officer Front Desk
Resume:
Jerica Danielle Burns
Bardstown, KY 40004
**************@*****.***
Professional Summary
Protective Security Officer contracted by the Department of Homeland Security as a Federal Emergency Response Officer responsible for protecting Federal personnel and assets. Versatile, purposeful, and dedicated. Experienced in security supervision and motivational leadership. In search of expanding professional experience and challenges in future pursuits. Skills
Conflict resolution.
Able to collaborate and mediate for quick resolutions. Lead diverse, cross-functional teams even in stressful situations. Good written and verbal presentation skills
Strong commitment to teamwork while maintaining ability to work independently. Experience working with psychiatric consumers, violent criminals, and intoxicated patients. Knowledge and experience writing citations and effecting arrests. Experience
October 2014-Present -- Protective Security Officer, Paragon Systems, Louisville, KY Perform foot patrols of Federal property.
Assigned to protect life and Federal assets.
Operate X-Ray and Magnetometer to detect weapons/explosives. Trained in detention of suspects, maintaining scene integrity/chain of evidence, active shooter, OC Spray, tactical baton, handcuffing, CPR and first aide. June 2011-September 2014 -- Supervisor, Mills Detective Agency, Louisville, KY Respond to events on hospital grounds that may require security intervention such as panic alarms, combative patients/visitors/trespassers, perform visitor/money escorts. Monitor emergency psychiatric unit and patients.
Screen visitors through X-Ray and Magnetometer.
Input information into Microsoft Word and Excel documents as needed. Moved to an armed and sworn position in Fall 2011, additional duties included managing shift, completing payroll, completing disciplinary write ups and actions, providing performance evaluations, and helping to maintain rapport with law enforcement visiting the hospital.
Position dealt with both psychiatric and emergency patients, visitors, trespassers/other criminals, hospital/contract employees, and visiting law enforcement. Gained experience with violent criminals and effecting arrests. July 2008-June 2011 -- Security Guard, Securitas, Louisville, KY Monitor CCTV and front desk.
Foot patrols to look for problems or suspicious activity. Report incidents that arose on shift.
February 2007-April 2007 -- E1, United States Marine Corps Entry Level Separation, Uncharacterized
Education
University of Alaska at Fairbanks, 2005, Attended one semester Oneida Baptist Institute, Graduated May 2005
High School Diploma
Top five in class
Participated in student work program
Current/Past Certifications
First Aide and CPR/AED
Armed Security License
Tactical Baton and Handcuffing
OC Spray
Crisis Intervention
Sworn Peace Officer (previous, held 2011-2014)
References
Christina Love, Mills Detective Agency
Sergeant/Security Supervisor
Russell Lassiter III, LMPD
Police Officer
David Reid, Federal Protective Service
Inspector/Canine Handler
*****.*.****@**.***.***
600 Dr. MLK Jr Pl, Suite 356
Louisville, KY 40202
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