Medical Assistant Front Office
Resume:
DEANNA E. GOODWIN
***********@*****.***
Indianapolis, IN 46224
Cell 317-***-****
SUMMARY: Almost 30 years of work experience mostly in the area of healthCare and Customer Service. Working in areas such as Customer Service, Medical Records, Program Tech, Infection Control, Private Duty & Patient Care Assistant and Airport Services have helped me to enhance my medical knowledge, technical skills and people skills. I have good communication skills and consider myself a team player that can be very flexible in today’s demanding labor force.
EDUCATION:
● Milwaukee Area Technical College (MATC)
● 1992 – 1994 CNA / QMA
● Indiana State University 1990-1991
● 1990 Graduate Muncie Central High School
TRAINING & SKILLS:
● General Airport Services training including safety and security.
● Computer Skills: Data Entry, Kronos, Cerner, Lawson, ClinView, ClinDoc, ELMS, Quest and Windows.
● Front office and reception experience
● Starting IV’s and drawing blood (Accu checks)
● Charting vitals
● Can do admits and discharges
● Cauterizations
● General patient care
● Child & Family Service Training
● TANF Family Assistance volunteer
● Worked in Surgery Rehab Department
● Assisting the Mentally ill with everyday life
o Bi-Polar/Major Depression
o Manic and PTSD
o Schizophrenia
o Borderline Personality
o Bulimic & Anorexia
Goodwin, DeAnna
Pg. 2
EXPERIENCE:
August 2018 to Present - Alaska Airlines
● Flight Service Systems
● Process luggage, check-in and boarding
● Assist with passenger control and plane cleanliness 3/4/19 to 4/23/19 - United States Postal Service
● Mail Carrier - Speedway
7/5/18 to 11/12/18 – Robert Half Temp Service
● Front office for Otolaryngology ENT Associates
12/19/14 to 6/18/18 - Harbor Lights (Salvation Army) Indianapolis, IN
● PRN, Detox Medical Assistant
● Admits & Discharges
● Assist input with drug & alcohol abuse
● Prioritize Medications
10/11 – 8/14 - Carla DeWalt, RN – 4810 College Ave. Indianapolis, IN
● Home Health Aid for elderly parents with Dementia
● Stress Management
● Help with daily living (ADLs)
● Problem Solving
● Coping Skills
12/02 to 8/11 – IU Health (Methodist Hospital) Adult and Peds/Psych Behavioral Care Unit
● Program Tech. – Assisting doctors & nurses where needed with patients
● Daily patient care
● Medical assistant
8/00 to 2/07 – Cornerstone Associates
● Private duty for the Briggs family who had 2 boys ages 10 and 11 with Batten Disease 9/00 to 9/02 – Ameritech (Telephone Operator)
6/98 to 7/00 – Wishard Memorial Hospital (Indianapolis, IN)
● Medical Records Clerk
2/95 to 1/98 – Froedtert Hospital (Wauwatosa, WI)
● Patient Care and Nursing Aide
● Worked in the surgery rehab department
Goodwin, DeAnna
Pg. 3
PROFESSIONAL REFERENCES
Pamela Farner Retired RN
IU Health Methodist Hospital
Indianapolis, IN
REFERENCES
Kyle Baston, Manager
Alaska Airlines - Indianapolis, IN
317--247-3032
Liz Billeisen RN, BSN
IU Health Methodist Hospital
Indianapolis, IN
Carla DeWalt RN, BSN
Formerly IU Health
VA Hospital
Indianapolis, IN
Candice Cummins, RN
Eskenazi Health
Midtown Community
North Illinois, Indianapolis, IN
Lori Thompson, Stylist/Owner
Cappela Studio
Indianapolis, IN
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