ISAIAH

EASLEY

adj78b@r.postjobfree.com

704-***-****

St Louis, MO 63104

SUMMARY

Hard-working student currently attending Livingstone College, with 1+ years of work experience. Aiming to leverage a proven knowledge of communications, customer service, and conflict resolution skills to successfully fill the appropriate position at your company. Frequently praised as diligent, adaptable, and proactive by my peers, I can be relied upon to help your company achieve its goals.

SKILLS

Product and service knowledge

Customer needs assessment

Strategy development

High-energy attitude

Technologically savvy

Adaptive team player

Excellent communication skills

Reliable and punctual

EXPERIENCE

SALES REPRESENTATIVE 10/2020 to Current

Vector Marketing

I've earned 3,000+ in career sales in 3 months so far.

Promoted up twice my commission level

Fostered relationships with customers to expand customer base and enhance loyalty and retention.

Contacted new and existing customers to discuss how specific products could meet needs.

Cold-called over 120 prospective customers daily with 79% success rate.

Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

Monitored customer order process and addressed customer issues.

CASHIER 08/2016 to 10/2017

Harris Teeter - Concord, NC

Receive payment by cash, check, credit card, vouchers, or automatic debit.

Assist customers by providing information, resolving their complaints, and delivering bagged goods to their cars.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Recognized multiple times for my customer service performances by customer comment cards.

Learned roles of other departments to provide coverage and keep store operational.

Processed all sales transactions accurately and promptly to prevent long customer wait times.

Trained new team members in cash register operation, stock procedures and customer service.

Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

EDUCATION AND TRAINING

Livingstone College - Salisbury, NC

Some College (No Degree)

Culinary Arts And Hospitality Management

Senior (expected graduation date May 2021) B.a Culinary arts & Hospitality Management candidate, GPA: 3.3, Extracurricular Activity: Food Fanatics Live, ACF Conventions, Sysco Food Shows, Gospel Choir

Cox Mill High School - Concord, NC

High School Diploma

05/2017

CERTIFICATIONS

Serv Safe certified

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