EXPERIENCE
EDUCATION
ADDITIONAL SKILLS
Khadijah Riaz
Dallas, TX
********@*****.***
Geisinger Medical Center
Patient Representative- Oral Surgery Clinic
Feb 2020 - Jan 2021
Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
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• Maintain knowledge of community services and resources available to patients.
• Refer patients to appropriate health care services or resources. Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
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• Explain policies, procedures, or services to patients using medical or administrative knowledge. Geisinger Medical Center
Medical Records Scanner
17821, PA
Mar 2019 - Feb 2020
• Add new material to file records or create new records as necessary.
• Perform general office duties such as typing, operating office machines, and sorting mail.
• Scan or read incoming materials to determine how and where they should be classified or filed. Enter document identification codes into systems in order to determine locations of documents to be retrieved.
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• Answer questions about records or files.
Bloomsburg University
Administrative Assistant
17815, PA
Apr 2016 - Apr 2018
• Answer phone calls and direct calls to appropriate parties or take messages. Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
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• Attend meetings to record minutes.
• Greet visitors and determine whether they should be given access to specific individuals.
• Open, sort, and distribute incoming correspondence, including faxes and email.
• Provide clerical support to other departments.
Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
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BLOOMSBURG UNIVERSITY OF PENNSYLVANIA Bloomsburg, PA Bachelor of Arts (B.A.) Accounting and Legal Studies (May 2018)
• Trained in Epic Electronic Medical Record System
• Trained in Workday
Dallas TX 570-***-**** ********@*****.***