Service Representative Assistant/Manager/Interpreter

Carlos Matute

Lakewood CO ***** 615-***-**** ***********@*****.***

PROFESSIONAL PROFILE

Music Professional and Spanish Interpreter/Translator with 20 years of experience within the Music Industry and 4 years as a Professional Interpreter. Skills include: Management Skills Bilingual Spanish/English Software Skills Effective Communication Leadership & Supervisory Skills Cross Cultural Organizational Skills Music & Audio Production Skills Strategic Planning EXPERIENCE

St. Cajetan Parish (Bilingual)

Music Coordinator/ Music Assistant/ Musician Denver, CO 2019-2020 Xtra Mile Denver, CO 2018-2020

Spanish-English Interpreter (Health, Therapies and Educational Fields) Kiddie Language Academy

After-Class Spanish Teacher for Kids Denver, CO 2018-2019 Community Language Cooperative Denver CO 2018-2019 Spanish-English Interpreter (Community Related Issues Fields) Family and Children Services Nashville, TN 2015-2018 Spanish-English Interpreter (Health, Therapies and Educational Fields) Xtra Mile Nashville, TN/Den 2016-2018

Spanish-English Interpreter (Health, Therapies and Educational Fields) 4M Building Solutions Nashville, TN

Supervisor

Market Strategies International Research Center Nashville, TN 2017- 2018 Customer Support Associate

• Executes Market Research Projects for AT&T, T Mobile, CPS Energy and Nationwide Insurance.

• Evaluates collected data to identify customer trends and needs. Aetna Nashville,TN 2015-2016

Customer Service Representative

• Built sustainable relationships with customer accounts.

• Provided appropriate solutions within time constraints.

• Kept records of customer interactions and followed up with customers’ concerns. Casa Mexico Nashville TN 2015-2016

Artistic Consultant

• Monitored full scope of artistic events for non-profit organization comprised of 24 members and serving over 450 people.

• Conducted weekly database and file reviews, and bi-monthly objective checks, ensuring that the organization’s goals were met.

• Recommended action steps to improve overall quality. Tracked organizational achievements through data analysis on a quarterly basis. International Songwriting Competition Nashville, TN 2014-2015 Latin America Coordinator

• Drafted promotional material: cross-trade deals between the US and Latin America, reports, and inquiry letters.

• Cultivated and stewarded donor relationships through correspondence and visitation.

• Researched new funding prospects (private foundations, government agencies and foreign businesses).

• Prepared financial reports, project and organizational budgets. Independent Contractor 1980-Present

Session Pianist

• Played as a sideman for major Latin Pop artists and US artists. Ana Gabriel, Guadalupe Pineda, HAASH, Pepe Aguilar, Franco, Armando Manzanero, Pandora, Paulina Rubio, Mariana Seoane, Olive Branch Church in Murfreesboro, TN, Giovanni Rodriguez Nashville Salsa Band, Marcela Pinilla in Nashville, Lipscomb Jazz Ensemble, Janice Martin in Branson, MO, Major Jazz Festivals in Mexico.

Music Director/Arranger

• Developed and implemented workflow and complete musical direction for major Latin Pop Artist HAASH and for Ana Cirre.

Composer for Soundtracks, TV Jingles and Theater Music

• Wrote, recorded and produced musical score for the Mexican-Cuban film Los Pasos de Ana.

• Composed award winning Jingle for Myrurgia Perfumes Spain.

• Jingles for Kurian Textiles and for Mexican TV Network Televisa.

• Wrote music for two plays directed by renowned experimental theater Director Juan Jose Gurrola. Landru and The Halibut.

BPG Music Mexico City, Mexico 2009-2014

Music Producer

• Managed and directed the company.

• Planned and supervised productions along with directing Artistic Talent, Engineers and Promotional Staff.

• Evaluated and enhanced artists’ objectives; designed marketing materials for diverse audiences.

EDUCATION

Lipscomb University Nashville, TN expected graduation May 2021 Bachelor of Professional Studies (Integrated Studies Major) Berklee College of Music Boston, MA 1981-1982

Contemporary Music

Sweelinck Conservatorium Amsterdam, The Neverlands 1983-1984 Jazz Studies

University of Southern California Los Angeles, CA 1980-1981 Music Composition

Music Private Studies

Jazz Improvisation with Bill O’Connell (NYC) and Kenny Werner (NYC), Composition with Humberto H. Medrano (Mexico City) and Alberto Nunez Palacio (Mexico City). Piano Performance with Leopoldo Gonzalez (Mexico City).

Training Certification

Spanish –English Interpretation Medical Field (Nashville, TN) Touristic Marketing (Mexico City)

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