Sales Manager

William A. Berg

** ******** **. *., *************, NY 14221 • Mobile: 716-***-**** • Email: *********@*****.***

Objective

Highly motivated, knowledgeable, dedicated, and results-driven professional to secure a position with

your company as a Manager, Supervisor, other key role in Marketing, Territory Sales, Operations,

Recruitment, Client Management, or as applicable, utilizing my extensive skills, training, expertise, education,

and experience

Summary of Qualifications

Over 2 years’ experience in a key Territory Sales/managerial role in the leased laundry equipment industry,

differentiating advantages of the company contrasted against competitors, driving YOY sales growth, including securing custom revenue-split contractual agreements with individual contracts ranging up to $7M throughout

the term, pioneering the untapped territory which had no prior assigned, dedicated sales professional, and “zero” customers, maintaining close collaborations with a growing portfolio of clients to address, resolve and provide responsive solutions, consistently meeting and/or exceeding all customer expectations

Proficient with some aspects of workforce management, supervising up to 6 installation/service technicians, including scheduling, setting project initiatives, delegating assignments, monitoring progress towards the attainment of targeted goals and objectives, as well as quality craftsmanship, expediency, safety and proper employee/customer interactions, conducting performance evaluations, and consulting with corporate headquarters/HR for employee

status/progress reports

Over 20 years’ experience in sales and providing uncompromising highest standards of customer service in the leased laundry equipment, B2B coffee services, and business forms industries, assisting both internal and external customers with their product/services requirements, preferences, and selections, developing and offering intelligent options customized to individual needs, and resolving all issues to their complete satisfaction

Fosters enduring, professional relationships with prospective customers, creating the initial critical nexus, building trust and confidence, functioning in the role of an assertive negotiator, providing overwhelming and persuasive choices for decision-makers to the point of disregarding proposals from other competitive service or product providers, creating substantive inroads for future meetings, hallmarked by incomparable loyalty and leading

to new business opportunities

Leverages technology to enhance productivity and communications, Windows, MS Office, and more

Utilized as a knowledgeable and respected resource, the “go-to” professional, highly regarded by all levels

of management, peers, staff, and customers to provide sound judgment, well-informed decision-making,

and solutions to complex operations, project logistics, contract negotiations, and customer relations issues

through the formulation and implementation of effective strategic planning when others cannot

Professional Experience

02/06 - 09/20 Production / Assembly / Warehouse Associate

Greif Packaging, Tonawanda, NY

Part of a 4-person team, receiving various-sized drum containers to complete production assembly

with metal or other material lids and bands, up to 75-gallon capacities, performing QA inspections, notifying appropriate personnel of defects/flaws, otherwise processing, preparing, and releasing

for shipping, up to 5,000 containers per day

Recipient, as part of team recognition, by corporate, operating at highest standards of efficiency, consistently meeting and/or exceeding all customer expectations for quality and delivery to customers throughout the United States, meeting all tightly scheduled multiple-customer deadlines

Continually received orders from executive management and/or sales, requiring the reassessing

and reprioritizing of shipment deadlines to meet customers’ demands based on the ever-changing hierarchy of various urgencies

Trained new personnel per supervisor’s requests, cross-training individuals and ensuring proficiencies for multiple responsibilities of the position, consulting with upper management for employee status/progress reports

William A. Berg Resume, Pg2

03/03 - 01/06 Territory Sales Manager

Coinmach Laundry Service Corporation, Buffalo, NY

Operated from a home-based office, pioneering the territory, marketing, leasing, and/or selling coin-operated and/or card-accessed washing machines and dryers for the company with headquarters in Macedonia, OH, predominantly to large apartment complexes and higher education institutions (colleges and universities) growing and managing the territory throughout Western and Central New York, as far east as Syracuse

Specialized in selling and providing technical services for computer chip/laundry card system equipment,

including securing contracts with new customers having purchased laundry equipment from Coinmach

or those with their own equipment

Additionally targeted and secured prospective customers in ancillary market settings including hospitals,

hotels, nursing homes, and correctional facilities

Oversaw installation/service crews comprised of up to 6 technicians, often for the installation of 220V

electrical lines and/or gas lines, ensuring that all work was performed to the specifications of the customers’ contracts, including completing all work with thoroughness, quality craftsmanship, and in a timely manner

Accomplishments

Secured up to 20-year revenue-split leasing contracts, negotiating assertively with decision-makers

at the C-Level, closing on individual contracts valued up to $7M throughout the term, and secured

73 new contracts between 2004 and 2005, alone

Entrusted with personally transporting approximately $200K in the collection of cash and coin

on a monthly basis, from WNY to the corporate headquarters,

Education, Training & Achievements

Bachelor of Arts in Communications

Minor in Media Studies GPA: 3.6

State University of New York at Buffalo, Buffalo, NY

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