Customer Care Sales

POONAM DIAR

**** ** **** ***** · 678-***-****

**********@*****.***

Driven professional individual with 10+ years of experience in customer service, management and finance. Highly efficient, organized and great team player. Proven ability to problem solve and communicate with employees and clients as needed.

EXPERIENCE

2012-2018

MANAGER, Smoke & Spirit outlet

Oversaw day to day functions; supervised employees, handled scheduling, customer care services, inventory and sales.

2004-2009

SALES AND SERVICE SPECIALIST, bank of america

Opened new customer accounts, including checking, savings and lines of credit. Processed sales referrals and promoted bank services and products. Processed cash withdrawals. Researched and resolved customer issues on personal savings, checking and lines of credit accounts.

EDUCATION

MAY 2004

A.A. GRAPHIC DESIGN, Art institute of atlanta

Best of Show- Runner Up 2004

MAY 2000

GED, South gwinnett high school

4.0 GPA

SKILLS

Adaptability & Flexibility.

Attention to Detail.

Collaboration & Teamwork.

Communication.

Creativity & Innovation.

Independence.

Interpersonal Skills.

Leadership & Management.

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