Service Representative Customer

REBECCA ANDERSON-BROWN

**** **** *** ***. *** ***04 Columbus, GA · 706-***-****

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Positive Customer Service Representative with 3+ years of experience providing excellent customer satisfaction and assistance. Efficient in problem solving and communicating with an enthusiastic attitude, punctuality, and patience.

EXPERIENCE

2017 – 2018 – COLUMBUS GA

RECEPTIONIST/CUSTOMER SERVICE REPRESENTIVE, All Trade Staffing

Organized and create client charts Greet clients

Answered incoming calls Maintain client confidentiality

Design and maintain a filing system

Technology Skills

2018 – 2020 – WORK FROM HOME

TECHNICAL SUPPORT/CUSTOMER SERVICE, sitel

Stay current and on time with workloads.

Answered and efficiently managed all telephone inquiries/chat support.

Analyzed all company data entry systems/Processed payments.

Effectively problem-solving customer problems

Proficient Communication Skills

Technology Skills

2012

HIGH SCHOOL DIPLOMA, jordan vocational high school

2017

CERTIFIED DENTAL ASSISTANT, columbus technical college

EDUCATION

SKILLS

Microsoft Office Sales

Customer Service Leadership

Phone Etiquette Technical

Excel Data Entry

Adaptability Type 40/50 WPM

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