Test Quality
Resume:
Mamta Patel
Software QA Analyst
adj71f@r.postjobfree.com
Professional Summary:
8+ years of professional IT experience in Manual/Automation Quality Assurance (QA) testing of Windows, Web Services, Mobile Apps, Client/Server applications and databases in Automobile, Finance, Healthcare & product based Applications.
Experienced in reviewing and analyzing Business Requirement Document for writing detailed test plans, Test strategy, Test scenarios, Test data and Test cases.
Proficient in Manual Testing, Automated Testing and Data Migration testing and providing support to UAT team during UAT validation.
Experienced in Functional, Regression, Integration, System, Sanity, Exception,
Compatibility, Security, Back End, GUI, Smoke, Performance, Ad-hoc and User Acceptance Testing (UAT).
Hands on experience using the Appium tool for Mobile Apps manual and automation testing of IOS and Android based native and Hybrid applications.
Exoficient in Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC)and software development methodologies such as Agile.
Experienced in setting up Automation framework with Selenium Web Driver.
Solid SQL skills, able to write simple and complex SQL queries from the scratch.
Knowledge in various frameworks like Keyword Driven, Data Driven, Test Driven
Experienced with test management and defect tracking tools such as HP ALM, Jira,Smart Bear.
Good interpersonal skills, commitment, result oriented, hard working with a quest and zeal to learn new technologies and undertake challenging tasks.
Ability to conceptual thinker, self-starter with great communication and interpersonal skills.
Test Planning, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management, Test log, Test results, Test Traceability Matrix and Test Metrics.
Certified, highly knowledgeable, and experienced Software tester adept at executing manual test cases for software products to identify and remove bugs.
In-depth information about the executing test case scenarios according to business requirements, and assisting the software development team in quality assurance procedures. TECHNICAL SKILLS:
Testing Tools Selenium Web Driver, ngWeb Driver,Selenium Grid,TestNG,JUnit,Cucumber Gherkins,SoapUI, Postman Methodology Agile Scrum, Waterfall, STLC,TDD,BDD
Quality Assurance Tester
Blue Cross Blue Shield, Chicago, IL May 2020-Present Description:Premium and Payment experience project developed to provide a flawless and real-time payment experience to the customers of Illinois. It involves micro services, REST APIs and a dashboard application, which helps other teams to provide them ease of making payments, tracking of payments and history, and best possible reporting capabilities to the sales and analysis teams to predict the inbound transactions and trends. RESPONSIBILITIES:
Assists and cooperates with co-workers, supervisor and management.
Partner with the Development Manager in collaborating between engineers and QA.
Performs all duties in accordance with established Company goals.
Performs technical analysis to identify the scope and schedule for upcoming projects and individual work items.
Participating in all aspects of product testing, including test plan development, execution and delivery of well-tested solutions with short time to release.
Independently analyzes issues, recommends software changes and writes detailed bug reports. Creates and maintains ownership of test cases and test results throughout SDLC.
Provides the highest level of customer service to customers, whether these are current or prospective clients of the Company, vendors, staff, business partners or visitors.
Knowledge and experience with Atlassian Suite Tools / JIRA.
Provide expertise in preparing the test plan, test cases, manual test scripts and test data based on the business requirements and the design documents.
Evaluated project requirements and provided necessary documentation.
Prepared test plans and test cases and verified software quality regularly.
Assisted in developing test strategies and prepared test methods accordingly.
Identified defects in systems and implemented test procedures.
Implemented all manual and automated test cases.
Maintained logs of defects and validated tests.
Observed processes and identified any defects of quality and informed management. RDBMS MySQL, Oracle,SQL Server
OperatingSystem Windows,Linux, UNIX
Languages Java, SQL, BASH
Test Management HP ALM/Quality Center,JIRA
Version Control
Others
Git, Bit bucket, Github
Eclipse IDE, Intellij idea, Ant Maven, Docker, Splunk Environments: Windows, Web Browsers, Selenium, TestNG, Jenkins, Java, Oracle, SQL, Appium, Postman, SOAP UI, Rest AssuredWindows.
Quality Assurance Tester:
Charter Communication, Saint Louis,MO Jan-2019-March 2020 Description: Spectrum mobile is a hybrid MVNO provider that uses Wi-Fi and Verizon’s Wireless network to provide service to its subscribers. When available, Spectrum will connect to Wi-Fi hotspot for data usage. Spectrum provides this mobile service only to their internet customers. RESPONSIBILITIES:
Involved in analyzing requirements, test planning, developing test cases, setting up the test environment, test execution and defect reporting.
Analyzed the business requirements, functional specifications and use case documents and developed a test plan.
Documented test cases and test scripts and maintained bug reports using Quality Center and Microsoft Excel.
Conducted Web application GUI testing for functionality, consistency, error handling, and performance.
Developed manual and automated test cases for functional areas (CFEs) for Confidential website.
Used Selenium IDE to record and playback every action for test case verification.
Conducted cross browser testing with Internet Explorer, Mozilla Firefox and Google chrome.
Manual testing of mobile native apps on different mobile platforms such as Android mobile device to track user interface performance and bug fixes to ensure stability of releases.
Expertise of testing the application developed using various mobile technologies including iOS & Android etc.
Good exposure of testing applications on a wide range of Mobile handsets of different vendors such as Nokia, Samsung, Sony Ericsson, Confidential, Windows Mobile, HTC, LG, iPhone and many more.
Good understanding of working on the applications developed for touch screen phones.
Managing, analyzing, and maintaining test cases
Strong Knowledge of bug tracking and reporting using Testing tools like Quality Center. Environment:Quality Center 9.0, QTP 10.0, UNIX, Oracle 11.x, Java, C++, Windows, Mac OS,HTML, MS-Office
Quality Assurance Tester
Zego (Powered by PayLease), Chicago, IL Feb-2016-Dec-2018 Description: Zego (Powered by PayLease) is a property technology company that free management companies and community associations to go above and beyond for their residents. Zego’s mobile-first engagement platform for the residential real estate industry unifies the most critical resident touch- point into one app.
RESPONSIBILITIES:
Implement software feature functionality according to business requirement and
architectural design guidelines.
Build and maintain modularized software components in accordance with standard
object-oriented/MVC methodologies.
Create effective unit tests for software modules that plug into the continuous
build/deployment infrastructures.
Participate in discovery and design of new feature development and enhancements.
Participate in all segments of the Agile development methodology as implemented at Zego.
Work with business stakeholders and/or QA staff as necessary to troubleshoot problems and/or define requirements.
Strong desire to expand and enhance skills through working with Sr. engineers and business stakeholders.
Maintain and provide ongoing support of existing applications.
Understand, write and maintain SQL code.
Operate within the Lean Kanban development methodology.
Knowledge of web technologies; HTML5, CSS, JavaScript.
Experience with relational databases and complex SQL commands. Quality Assurance Tester:
Republic Bank & Trust Company, Chicago, IL April 2014-Dec 2015 Description: It is a banking application used by bankers to provide banking solutions to customers.it has a wide range of functionalities including opening personal and business accounts. Making deposits and much more.
RESPONSIBILITIES:
Create the test suite (plan, scenarios, cases) traceable to functional and technical requirements.
Execute manual test cases and document results.
Create automated test cases when possible.
Identify, document, and track issues found during testing and inform the appropriate development team for resolution.
Perform smoke testing, system testing, regression testing, and sanity testing.
Coordinate with business units, project team, and third-party vendors to triage and resolve issues.
Provide QA sign-off.
Coordinate and oversee user acceptance testing with business owners and end-users and obtain UAT sign off.
Condition data to meet test scenarios.
Escalate risks that will directly impact project timelines and deliverables.
Perform data analysis.
Execute test scripts for banking applications, i.e. teller, sales & service, lending, online banking Document and Report defects.
Work within Agile, Waterfall and hybrid SDLCs.
Utilize Excel to import test scripts.
Work directly with QA Manager, QA Analysts, business unit personnel, business analysts, systems analysts, application developers, vendors and technology planners to ensure the quality of delivered systems meets the business objectives. Quality Assurance Tester
Auto-Owners Insurance,Lansing, MI August 2012-Jan-2014 Description: A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. I Worked on the Owner site, which is the option for new customers to login to the portal and get all the access information related to the vehicle.
RESPONSIBILITIES:
Reviewed business requirements and design specifications to understand the application flow for better functional testing.
Worked in a highly dynamic AGILE environment and participated in scrum and sprint.
Worked on scripts for multiple browser support applications using complex Xpath for finding browser-based elements.
Attended meetings with business and Developer teams for better understanding of the upcoming project to create test scripts.
Worked closely with the Team, Business team and infrastructure team in an agile environment.
Created Automation scripts to generate results in Text file, Excel and HTML formats.
Designed, developed and implemented Page object model based automation testing framework utilizing Java, JavaScript, TestNG and Selenium Web Driver.
Experience in Data Driving testing with TestNG.
Worked on Rest Assured and Postman tool for initialing API calls and validating the response for test cases.
Scheduling script execution using Jenkins CI tool.
Performed various forms of testing including GUI, Smoke, Functional, Regression, Integration, Load, System and Configuration testing
Involved in Selenium Cucumber JUnit automation framework testing with Java for new
applications and migration of existing apps.
Was involved with Mobile automation frameworks using Appium for IOS (Simulator) and Android (Emulator) platforms for testing the functionality of the applications.
Worked with automation scripts for auto downloading, opening and performing action on the file.
Utilized the defect tracking system Jira to report defects in a precise manner, describing the scenario with expected and actual outcome.
Used Github for version tracking of the scripts created for project testing.
Involved in writing SQL queries in MongoDB for data validation testing. Prepared the data for initial setup and user acceptance testing.
Developed Scripts with conditional logic using java for application automation test cases.
Reviewed defects, conducted Defect Triage meetings with Business and Development Team.
Worked Peer reviews for Test cases and Test results prepared by other team members. Education:
Associate Degree in Computer Science
GPA: 3.8
Certification in QA Manual Testing
Employment Status- US Citizen
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